Port Alicante City & Beach

Много хубав хотел - нов и чист. Просторни,уредени и удобни стаи. Хубави басейни. Близо до плажа. Идеален за почивка.

Далеч от центъра

Personalul , curățenie locatie

Modul de compartimentare a băilor. - Chiuveta in camera la 50 cm de pat - Dusul din sticla transparenta fara nici un gram de intimitate . Pe lângă asta im momentul cand faceai dus tot aburul intra in camera ! - Wc era intr-o încăpere minuscula , 55 cm / 110cm Camerele nu sunt de 4 stele! Nu sunt prezentate pe booking toate aceste amănunte legate de bai !

Zimmer war toll. Frühstück war sehr gut. Sehr grosse Auswahl. Sky bar ist sehr schön . Hotel ist paar Mintuen von wunderschönen Strand entfernt.

Wc ist klein und es hat keine Klobürste gehabt.. Die Bedienung in Sky Bar ist nicht überzeugend.

Great pool, kind & professional personel in reception & rooftop. Rooftop restaurant menu & views fantastic.

Considering the old side is in quite bad shape, it even exists, and is fairly highly priced, the standard does not meet with price & quality. Old surfaces, smells moist & drain does not function properly. If only the new side was for sale, I’d give full points, but the old side is a dissapointment + not shown in the photos.

Tastefully decorated around the lobby and pool/restaurant areas, providing a pleasant sense of luxury given the price point.

Despite the well decorated public spaces, we were unhappy with most other aspects of our stay. We were allocated a disabled room (which we didn't book) on the first floor, right next to the reception so it was incredibly loud with passing traffic and conversations taking place in the lobby. Given we were only staying one night we decided not to make a fuss and hoped it would be quieter in the evening. Come evening, it wasn't the noise that was the problem but the fact our room was crawling with ants! After much reluctancy from the hotel staff due to high hotel occupancy, we eventually convinced them to move us to another room at around midnight. The next room wasn't great either given it smelt of stale smoke, but we didn't care at this stage. Had we not been allocated such a poor room to begin with, I probably wouldn't have been so frustrated. However, between the bad room allocation, ants, and general lack of proactivity from the staff we dealt with throughout our stay, it has to be a low score from me on this occasion.