La Quinta by Wyndham Atlanta Midtown - Buckhead

Friendly staff

Late parking

Good location and parking

The man at the desk was rude. We had already checked in and had our room keys, then he noticed that I have a small service dog. He very abruptly asked for the keys back. I wasn't sure why so I gave them to him then he did something on the computer and handed them back and told me we had a different room number. I asked him why he did that and he said it was because I had a dog. According to ADA law, there are No Room Restrictions for people with service animals. You must be allowed to reserve and stay in any available room that a guest without a disability can book. Hotels are prohibited from forcing you into designated "pet-friendly" rooms or specific areas of the hotel. I told him that he could not legally do that to me because it was a service dog. He very rudely in front of the other Guests said "well you didn't tell me it was a service dog." I told him it should be very obvious to him because she was wearing a bright red vest with a large label on each side that said "service dog." plus, he didn't even ask about the dog. He just snatched the room keys from me and gave us a different room. I recommend that La Quinta inn educate the staff on the Americans With Disabilities Act.