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8.4 / 10 Guest Rating

Holiday Inn & Suites Richmond West End by IHG

8008 West Broad St, Richmond, us

Holiday Inn & Suites Richmond West End by IHG - main view

About the Property

Convenient Location near Universities and Attractions
The Quality Inn Westend is situated just a few miles away from Virginia Union University, the University of Richmond, and Virginia Commonwealth University. Also located nearby are popular attractions like The Diamond, Children's Museum of Richmond, and Science Museum of Virginia.

Complimentary Breakfast and Free Amenities
Start your day with a delicious deluxe continental breakfast featuring a variety of options. Enjoy complimentary high-speed Internet access, newspaper, local calls, parking, and coffee. Guests can also relax in the seasonal outdoor pool.

Business-Friendly Features and Comfortable Accommodations
For business travelers, the hotel offers copy and fax services, a business center, and spacious rooms with essential amenities. Upgrade to the business king room for additional conveniences like a work area, microwave, refrigerator, and high-speed Internet access.

Book your stay today and experience the convenience and comfort at Quality Inn Westend.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
1/3

Standard King Room

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a mini-bar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.

27 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

1 King Standard

Non-refundable
Room Only
20% OFF$227.11

$181.69

Includes taxes & fees
Standard Room with Two Queen Beds - Photo 1
Standard Room with Two Queen Beds - Photo 2
1/2

Standard Room with Two Queen Beds

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

27 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

2 Queen Standard

Non-refundable
Room Only
20% OFF$241.39

$193.11

Includes taxes & fees
Standard King Room - Communications/Mobility Accessible - Photo 1
Standard King Room - Communications/Mobility Accessible - Photo 2
1/2

Standard King Room - Communications/Mobility Accessible

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker and a wardrobe. The unit has 1 bed.

27 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

1 King Standard Communications Accessible

Non-refundable
Room Only
20% OFF$227.11

$181.69

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
1/3

Standard Room

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a mini-bar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels.

27 sqm
Sleeps 2
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Standard Room

Non-refundable
Room Only
20% OFF$248.09

$198.47

Includes taxes & fees
Premium Room - Photo 1
Premium Room - Photo 2
Premium Room - Photo 3
1/3

Premium Room

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels.

54 sqm
Sleeps 2
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premium Room

Non-refundable
Room Only
20% OFF$283.72

$226.98

Includes taxes & fees
Standard King Room - Communications Accessible - Photo 1
Standard King Room - Communications Accessible - Photo 2
Standard King Room - Communications Accessible - Photo 3
1/3

Standard King Room - Communications Accessible

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a mini-bar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

27 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Standard King Room-Communications And Mobility Accessible

Non-refundable
Room Only
20% OFF$226.7

$181.36

Includes taxes & fees
Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking - Photo 2
1/2

Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a mini-bar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.

54 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking

Non-refundable
Room Only
20% OFF$259.66

$207.73

Includes taxes & fees
One-Bedroom King Suite - Photo 1
One-Bedroom King Suite - Photo 2
One-Bedroom King Suite - Photo 3
1/3

One-Bedroom King Suite

Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker and a wardrobe. The unit has 2 beds.

54 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

1 King One Bedroom Suite

Non-refundable
Room Only
20% OFF$269.95

$215.96

Includes taxes & fees
One-Bedroom Suite with Two Queen Beds - Photo 1
One-Bedroom Suite with Two Queen Beds - Photo 2
1/2

One-Bedroom Suite with Two Queen Beds

Offering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious suite offers air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 3 beds.

54 sqm
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

2 Queen One Bedroom Suite Communications Accessible Tub

Non-refundable
Room Only
20% OFF$269.48

$215.58

Includes taxes & fees
One-Bedroom Queen Suite with Two Queen Beds - Communications Accessible - Photo 1
One-Bedroom Queen Suite with Two Queen Beds - Communications Accessible - Photo 2
1/2

One-Bedroom Queen Suite with Two Queen Beds - Communications Accessible

The spacious suite features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath or a shower and a hairdryer. This suite has parquet floors, heating and a flat-screen TV with cable channels. The unit has 3 beds.

54 sqm
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

2Queens 1Bedroom Suite Communication Mobile Access Tub

Non-refundable
Room Only
20% OFF$269.95

$215.96

Includes taxes & fees
One-Bedroom Queen Suite with Two Queen Beds and Communications Mobility Accessible Tub - Photo 1
One-Bedroom Queen Suite with Two Queen Beds and Communications Mobility Accessible Tub - Photo 2
One-Bedroom Queen Suite with Two Queen Beds and Communications Mobility Accessible Tub - Photo 3
One-Bedroom Queen Suite with Two Queen Beds and Communications Mobility Accessible Tub - Photo 4
One-Bedroom Queen Suite with Two Queen Beds and Communications Mobility Accessible Tub - Photo 5
One-Bedroom Queen Suite with Two Queen Beds and Communications Mobility Accessible Tub - Photo 6
1/6

One-Bedroom Queen Suite with Two Queen Beds and Communications Mobility Accessible Tub

The spacious suite features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 3 beds.

54 sqm
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

One-Bedroom Queen Suite with Two Queen Beds and Communications Mobility Accessible Tub

Non-refundable
Room Only
20% OFF$290.4

$232.32

Includes taxes & fees
One-Bedroom Queen Suite with Two Queen Beds and Communications Accessible Tub - Photo 1
One-Bedroom Queen Suite with Two Queen Beds and Communications Accessible Tub - Photo 2
One-Bedroom Queen Suite with Two Queen Beds and Communications Accessible Tub - Photo 3
One-Bedroom Queen Suite with Two Queen Beds and Communications Accessible Tub - Photo 4
One-Bedroom Queen Suite with Two Queen Beds and Communications Accessible Tub - Photo 5
One-Bedroom Queen Suite with Two Queen Beds and Communications Accessible Tub - Photo 6
One-Bedroom Queen Suite with Two Queen Beds and Communications Accessible Tub - Photo 7
One-Bedroom Queen Suite with Two Queen Beds and Communications Accessible Tub - Photo 8
One-Bedroom Queen Suite with Two Queen Beds and Communications Accessible Tub - Photo 9
1/9

One-Bedroom Queen Suite with Two Queen Beds and Communications Accessible Tub

The spacious suite features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath or a shower and a hairdryer. This suite has parquet floors, heating and a flat-screen TV with cable channels. The unit has 3 beds.

54 sqm
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

One-Bedroom Queen Suite with Two Queen Beds and Communications Accessible Tub

Non-refundable
Room Only
20% OFF$290.4

$232.32

Includes taxes & fees

Guest Reviews

8.4
Excellent378 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service9.3
Location8.8
Room Quality7.8
Amenities8.3
Value for Money8.8
Food and Beverage7.8
Overall Experience8.7

Select topics to read reviews

S
SylviausUS
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

9.0
Helpful?
D
DierdreusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Good"

5.0

Location and friendly staff

Bathroom was dirty and drain in bathroom floor didnt work well allowed water to flood into hallway from shower. We didnt ask to be placed in a handicapped room but we were ans they didnt inform us about any of thr nuances of the room that were different. Like the window shades being electronic or thr drain malfunction in the bathroom. We found used washcloths ams towels still in thr shower when we arrived

Helpful?
J
JordanusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

9.0

Good breakfast, nice staff and clean rooms!

Location was next to a busy restaurant/ bar which was a little loud but overall a good place to stay!

Helpful?
M
MonicausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 3, 2026

"Exceptional"

10.0
Helpful?
D
DebbieusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 30, 2026

"Mixed reviews"

7.0

The bed was really comfortable. The night time desk clerk was very friendly and kind.

The air conditioner in the room stopped working on the night of the second day. The telephone stopped working on the third day. The morning front desk clerk was not friendly. Having to pay $3 for a cup of coffee I thought was ridiculous.

Helpful?
K
KishausUS
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Exceptional"

10.0
Helpful?
A
AlisonusUS
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"Location was great, room very clean!"

7.0

The location was nice and it was very clean.

I used booking.com to make my reservation because it was cheaper than going through holiday inn itself. When checking in, the front desk young girl was not the friendliest. She said more than once, next time just book directly with us. Well I would if you were the cheaper option. It’s not cheap these days.

Helpful?
L
LawrenceusUS
Verified booking
family_with_children
Standard Room
Stayed in May 18, 2026

"Exceptional"

10.0
Helpful?
T
TammiusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Excellent"

8.0
Helpful?
J
JacquelineusUS
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Very Good"

7.0
Helpful?
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