Best Western Willows Inn

Property was generally quiet. Friendly staff. Good breakfast.

The staff and breakfast were good.

It was a little bit dated, and the walls were pretty thin. We could hear what was going on next door.

The breakfast was good. The evening desk was friendly and helpful.

Discount prices could be better.

Overall satisfactory condition, the staff was friendly, area appeared pretty safe I did like the fact that there is parking for trailers for anyone bringing their racecar on a trailer. The breakfast is crappy but meh I wasn’t expecting much tbh but Starbucks right next door is a big plus.

I was given a handicap room without being told. They are not my preferred. The bathroom smelled like a sewer. The whole vibe was creepy. I only stayed here because the hotel I usually stay in was sold out. I will not be back.

Ease of access

Facility needs maintenance. Our door did not close with ease. The plumbing in our shower was unacceptable. The pipe was wobbly out of the wall. The head could not be secured safely. It kept falling. Lamp shades were damaged.

The staff and room were just right for the price. We would appreciate a table and chairs to sit and eat or have coffee. The card reader at the front desk was not working, which delayed our check in, but the young man who was working that night went out of his way to help us.