Best Western Portland West Beaverton

Pet friendly and the grounds were nice.

Loved the sound of the fountain !

Check in was fast and friendly. Beautiful gazebo, pond and fountain. Nice pool. Bed was comfortable. Our room was spacious. We had a kitchenette and there wasn’t any paper towels or tea towels. No dish soap or dishwasher soap. Dishes were left in the dishwasher. The outdoor patio had spiderwebs and the chairs were filthy. Garbage left on the patio.

Cost-effective and nice room.

Comfortable bed, clean and excellent service

Check in was easy and the receptionist was very friendly and helpful. Our room was clean and beds were comfortable. We enjoyed lounging by the pool.

Amenities clean and in working condition, breakfast was good.

attendant at front desk at all times.

Beautiful property. Clean, and comfy rooms. Amazing water pressure in the shower. Excellent breakfast! Good restaurant. Clean and nice pool. Good customer service. Everything was perfect!

The woman who checked us into our room was exceptional, friendly, informative, and very helpful. After settling in, we dropped off our bags and went out for dinner. Upon returning, we noticed ants near the telephone. I reported the issue via the hotel’s chat system. The next morning, before I took a shower, I saw an ant on the outside of the tub and several more inside the shower. I brought this to the attention of the front desk, and the manager kindly offered to move us to another room. However, by that point, the experience had already been ruined, and we decided to stay elsewhere. Although I had paid for two nights and checked out by 11 a.m., I was informed that a refund for the second night would not be issued since a room change was offered. While I understand this decision from a business standpoint, I believe a more flexible approach would have been appropriate given the cleanliness concerns and discomfort caused by the ant issue. A compromise in this situation would have gone a long way in preserving customer satisfaction.

Good location close to offices as well as many commercial businesses, restaurants, grocery stores, retail stores, etc.