Quinta Real Aguascalientes

The service and rooms used to be impeccably rendered but that has ceased. Very disappointed they have let it fall.

The overall conditions of the hotel were disappointing. There were mosquitos and flies in both the dining area and the room, with no visible effort from the hotel to address the issue. I also noticed cockroaches in the patio area. While the internet connection was acceptable, the customer service was poor. On two occasions, I was asked to park my rental car myself despite having valet service. The bathtub was in terrible condition, and the room had an unpleasant odor. The general customer service from the staff was inconsistent—some were friendly and greeted guests, while others did not

The hotel is beautiful, wonderful for pictures. Beds are comfy. water pressure is bad. Pool area is small but nice. Maid and maintenance people are very polite and helpful. Now, lets talk about the restaurant in this hotel, it is expensive and the food is below average. The service is terrible and slow, very slow. Most likely, we will not be staying here again.

Love it

Hotel has great location. Staff is super friendly. Free parking if you decide to rent a car. There is a pool, gym and a restaurant in case you don't want to leave.

It was a great stay!

Comfortable

Building is beautiful but it is not updated and well maintained. Shower spills water outside of the tub, lack of enough electrical outlets to recharge devices, mosquitoes plague everywhere. We couldn’t eat in the restaurant because of that. Only one person is valet parking and bell boy so you need to wait several minutes for your car, etc, etc. We won’t return to this hotel.