Hampton Inn Winston-Salem Hanes Mall

Ebony and Lisa were great!!!

Staff was wonderful

Great location

Everything was excellent, from the friendliness and outstanding performance of the staff at the main desk, the efficient way the breakfast buffet is attended, the housekeeping is thorough and meticulous. The crew that works all of the positions are unmatched in my experience. Everyone had a very friendly, welcoming and most satisfying air about them. I would highly recommend this hotel and all the amenities to anyone looking for an excellent hotel experience.

Friendly staff

Could use some updates on the entrance

Easy to find, staff friendly

1. Room not clean, bed, shower, jet tube, Floor all dirty. 2. Room smells like smoke bad. I had to buy spray to get the smell to clear up 3. The couch/ pull out bed was uncomfortable, spring broke, or just poking out. 4. Food ok, only waffles were good to eat. No juice, coffee 2 were out. The hotel was booked we couldn't move rooms and nothing was offered for any of the issues 🙄 no not happy at all

Easy on off hi way

Stayed for a business trip to the area. Breakfast was good. Had two different types of waffle batter, eggs, turkey sausage, French toast sticks, various breads and pastries, and fresh cut fruit (a berry mix). I’d say more offerings than typical at a hotel. The area was quiet. Plenty of restaurants nearby. The front desk staff was super friendly as was the cleaner I ran into on my way out. I hope the manager sees this because this was the first place I’ve been where I’ve been wowed by the friendliness of the staff. They’re doing something right. I would stay here again in a heartbeat. My only complaint was I didn’t sleep well but it didn’t really have much to do with the hotel. I just kept getting hot randomly during the night that I think I’m just not used to humidity. The bed and pillows were very comfortable.