Holiday Inn & Suites Clearwater Beach S-Harbourside by IHG

I staying for work was nice

I live in Largo, Fl which is 5-6 miles from this property. My family and I have stayed there on many occasions. I have been a Priority Club Member for more than 38 years and unfortunately the people at the front desk were unable to find my membership number. They both gave good effort trying to but to no avail. The thing that really upset me was all the new extra charges ie. $38 a night Resort Fee and the extra $25 a night to park my car where I was already paying over $250 a night. It is a shame, we have many fond family memories there but we won't go back.

Lights on the inside was crazy made it look day time all night .. no curtains to close.. wooden blinds left a lot of outdoor lighting..front door had a crack where you could see outside through closed door..Tv didn't work for 5 hours..

We rented a room from this property to enjoy the swimming pool when we got to the property we were told the pool had been closed for one to two months. We would not have rented if that was the case. It was very misleading. We were not told about the swimming pool being closed and extremely disappointing.

When I rented the suite I was thinking it one floor since I have 80 years old mother traveling with us she had to go upstairs all the time to use bathroom 15 stairs I did ask the staff if we can change the room I been told all villas are the same

Love this place, I always get the room with the loft on Bayside & it’s amazing.

Russ the manager was great. Cal in the office was so helpful. The girls in the dining area were so pleasant. I had no complaints at all on our trip

The staff at front desk was super accommodating. We had problems at first room, but they helped me immediately and we had a great time.

The hotel offers a $10 gift voucher for every $50 spent there but when asked about it, no one seemed to not know how it works and never got any discounts for over $1000 spent in there bars and restaurants

Great hotel with lots to do! Room was great but the fridge wasn’t working, alerted front desk and they were speedy with a response and solution. The beach is within walking distance, the pool was nice, the restaurant and live music was enjoyable and it was really fun to watch the big boats come in and out!