BRIT HOTEL PRIVILEGE LISIEUX – La Villa des Arts

When I removed the covers to get in bed, the sheets were dirty; hair and debris like they hadn’t been changed since the last guest or maybe properly washed. I informed reception and they promptly replaced the sheets. However, a few minutes after laying down I felt something crawling on my right shoulder, a tiny brown bug that Im guessing was a bed bug. I would not stay again because of the lack of hygiene in the rooms.

There was no parking. Hotels.com promised parking which is why I chose it. I suspect the primary fault lies with Hotels.com but the hotel should take responsibility for their entry on the website.

Zunächst wurde das Zimmer als nicht bezahlt eingestuft, dann wurde uns ein falscher Zimmerpreis berechnet bzw. wir hatten ein Zimmer der höheren Kategorie gebucht und ein anderes erhalten. Das WLAN hat auch nicht funktioniert und es hat niemanden interessiert. Der Rezeptionist ist auch für das Lokal zuständig und dementsprechend hat er sich auch verhalten.

Ok property in the enter of town.

Notre séjour était excellent. Le personnel de l’hôtel est adorable et très professionnel.

We arrived at the property late in the evening. There were tiny ants crawling on the floor and bed, which were not seen until the morning. When mentioned to the hotel front desk clerk, along with a video, he offered an apology.

Agradable y muy bien situado

The room, although small, was comfortable.However, the staff did not know what they were doing when they charged my account for the breakfasts. I was overcharged €38,74. Am in the process of recovering this amount.

Foi perfeito Passei pouco tempo, mas numa próxima oportunidade voltarei com certeza

Une très jolie chambre. Une literie très confortable. Un prix raisonnable.