101 New Canal Street, Birmingham, England, B5 5RA, Birmingham, GB
Designated Smoking Areas
This apartment provides designated smoking areas for guests' convenience.
Convenient Amenities
Enjoy features such as express check-out, laundry facilities, and free self parking onsite.
Centrally Located
Located in Birmingham, this individually decorated apartment is just a 5-minute drive from O2 Academy Birmingham and The Mailbox.
Book this centrally located apartment in Birmingham for a comfortable and convenient stay.
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The management team of this hotel is terrible. They will double charge you. One on the moment you make the booking, and the other one on your arrival day. When you contact them, they will imediately deny, telling you some self-controdictory excuses. When you provide all evidence suggesting the double charge, they just ignore your email. When you call them telling them because they kept quite, you cannot do anything but report to the police. They will immediately email you back (within 1 min） saying I am sorry but we found we have double charged you. What a hotel!
The description of this apartment is extremely misleading, and the single ten-star review is clearly fake. The apartment is so unlivable, that we had to flee it without compensation or refund from the owners. The apartment is in an industrial-style building right under the railroad tracks, meaning that the bedroom is shaking every 30 seconds from passing trains. The area is an industrial wasteland, with empty buildings with smashed windows and major construction going on nearby leading to heavy traffic at early hours. The interior is clearly unfit for human habitation, with parts falling off the wall, big gaps between window and wall, and a general unsanitary condition of the whole place. There was also dirty items left everywhere, and stains on the carpets and all flat surfaces. We soldiered on for the first night, but the second day we found that the toilet was leaking dirty water onto the bathroom floor and into the bedroom! We alerted the management and said we wanted to move it. They refused to give us any refund but said they would fix the toilet and re-clean the apartment. They did not. As we came back, the toilet was still blocked and flooding over the floor, and the only way to stop it coming into the bedroom was to build a barrier of towels. That's when we gave up and alerted Hotels.com. They talked to the owners who still refused to give any refunds, but fortunately Hotels.com graciously helped us find a new hotel and we could leave this disaster area.
Great place. Large apartment. Close to the City center and trainstation. Parking spaces free but a bit small and narrow drive in. But over all a great place. 2 toilets, 1 bath, 1 Big kitchen and bedroom
