Studio 6 Suites – Knoxville, TN

Property conveniently close to rental car place. Swimming pool was not available. There was no continental breakfast. There was not a safety chain on our room. Carpeting had lumps in the hallway- easy to trip on. No elevator for second floor. Hard to lug suitcase up to second floor room. Lighting in the bedroom did not always come on.

Requested accessible room but was given a room on the second floor. The room smelled of drugs, was tiny, and there was hair in the shower. There were no other rooms available.

Rented two worries for a large family of 8. The reviews looked decent 3.3 out of 5 or so. Checked in, went to the rooms and they were disgusting! There was what looked to be blood on the shower wall in one room, the smells were terrible. I. The second room there was a pill on the floor in the bathroom, dirty rag, a Pepsi bottle in the lampshade, wet floor and looked like it hadn’t been cleaned. With two very young children under 3 we decided not to stay. They couldn’t accommodate or even offer to come see or clean it - although it wouldn’t have made my decision any different. I did get refunded after they had to wait for someone to approve the refund. Never never again.

It was terrible. There was a couple across the hall screaming, fighting and throwing each other against the wall. They were fighting in the hall from about midnight till 3AM. We called the office to complain and they said the police had already been out once. We said call them again. The equipment in the room was in disrepair. Some electrical outlets didn't work. The phone was not plugged into a phone jack. The first room they sent us to had a wide open door and not sheets on the bed. The second room at least had sheets on the bed. I would never go back there.

Terrible

Filthy lamp had noo outlet to plug iit in carpet threasdbare needed painting walls were marked up woood was ddinged. Nocoffee maker. No coffee or breakfast no mail service

Air conditioner did not work properly. Floors dirty.

Upon entering the lobby the area looked great and welcoming; nicely lit, clean, calming colors, albeit a little warm. Person working the desk was very nice and was very patient with me after my three hour straight drive from Kentucky when I was a little disoriented from driving so long with no stop. After getting my key, I headed to my room expecting the same aesthetic in the room. When opening the door I was greeted with the scent of cigarettes lingering in my non-smoking room. Not that big of a deal, I had some cologne that helped mask the odor. After doing a once over of the room, I noticed unpatched holes in the walls for what I assumed were older fixtures. i also noticed cigarette burns on the bed spread and flat sheet, metal fixtures freckled with rust, and the finish on the wooden headboard flaking off. It made me feel very unsure about my stay and ultimately didn’t sleep well because I felt out of sorts. There also seemed to be an issue with the toilet, as soon as I arrived in the room I went to relive myself and it seemed as if you couldn’t even urinate in the toilet without it clogging, and there was no plunger in the room. I had to go to the front desk to get a plunger, which seemed to remedy the issue. The only things I enjoyed was how the room was layer out, it was very retro feeling that they slapped a new coat of paint on, and the shower. The water pressure and range of temperature was good. And it was shaped in such a way I felt like I was in a spaceship.

The property doesn't have an elevator, and I was on the second floor. The light over the sink was supposed to a fluorescent tube, instead it was a single fluorescent bulb hanging from the fixture and plugged in to the wall next to the sink (and wrapped with some electrical tape.) Everything about the room was old, the carpet was ancient and looked nasty. The AC struggled to keep the room tolerable (it was really hot outside) and it was noisy. The poor cleaning lady the next morning was working all by herself, and no one was at the front desk because they were helping do laundry. No continental breakfast, but they were so crazy busy I wouldn't have asked them for anything.

I’m usually very easy to please in a hotel, and I never ever leave reviews, but I feel my experience here warrants warning others to avoid this hotel. First, the hotel was dirty (hand prints on walls, stains on curtains, and dried food on the night stand. All the baseboard had also been removed from all of the walls leaving them damaged, messy, and unfinished. Despite being listed on Expedia as having a “buffet breakfast” we were informed at check-in that there is NO breakfast included. The TV in the room did not work, the fridge did not work, nor did the bedside lamp, and the front desk was not interested in helping with any of our concerns when we kindly called down to just ask for a remote for the tv. Finally, there were a lot of people just roaming around this parking lot in various states of sobriety/confusion. There was a gathering of people by one of the side exits, smoking and milking around all evening, and people were exiting and entering a room through the window adjacent to that side exit door. I was offered copper wire in the lobby, and another man was in the midst of having a member of his party thrown out while I was checking in. It was difficult to feel safe in and around the building with so much going on. I would wholeheartedly not recommend this hotel to anyone passing through. We cancelled the second night of our stay and found another room nearby for nearly the same price, and it was significantly better in all regards.