Hotel Casa Palosanto - Adults Only

The service was very good, and the hotel is amazing. It's very authentic and we love it.

Nothing

Great Location, great service and comfortable accommodations! If you’re unfamiliar with traveling here, keep the following in mind: 1. it is cash pay when you arrive, your payment on Booking isn’t paying the hotel just reserving it, so you will need the full amount in Colombian Pesos (no cards accepted) 2. if you’re a foreigner, they will need a copy of your passport and entry stamp into the country. We were unaware of these things and they provided a mild inconvenience when checking in, however, the owner went above and beyond the help find a solution for both these things. The service we received was truly extraordinary! The town is a local treasure and should absolutely be on everyone’s bucket list!

Beautiful property. Traditional colonial house with many original features. Nice mix of adornments throughput. Some pleasant peaceful green spaces. Great central location.

Poor attention from the staff. A bank transfer was requested before arrival despite reserving with a credit card. Wouldn't allow credit card payment of the final bill. Warning signs on what you could do and couldn't do throughout the hotel. Waited 1 hour for breakfast despite being asked the previous day when we wanted it. Noisy from street and guests outside bedroom door. Hot water only lasted 3 minutes on both occasions I showered. Understaffed. A shame so poorly run. No front door bell everyone has to knock.

The service and the breakfast

- Location just a few steps away from the center of the town - Super clean rooms, great natural spaces & delicious breakfast with different options available.