Hotel Spring

Fleas in beds me and family had. Horrible service especially when throughout the day or at night if we needed cups for water or coffee the front desk would insist that they could not open the kitchen and give us cups

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This is properly that needs lots of work

Bueno en términos generales.

Good service at reception. Room is very old and could use a coat of paint. Bed comfort was not so great as beds were old and worn too. No AC and I had to ask for a fan which they provided right away. Interior garden and sitting area is nice. The price was excellent. Location is about 6 blocks to National Palace and Cathedral. Ok place for budget travelers.

Got to the hotel at 6 30. My room was not ready so we went out for a few hours and were able to check in early. Nice court yards with lots of plants. Room did not have a fan, (windows open to the court yards) so it was a stuffy. Carpet in the room needs to be cleaned or replaced. Nice receptionist

Great area to stay in. Close to everthing. The prroperty is old and the rooms should be renovated, however, the gardens are exceptional. Efren, at the reception was incredibly helpful in guiding us and in getting us all the info we needed. Couldn't have done it without him!

Staff was very helpful. Some staff knows English; that is a big plus for me; I do not speak Spanish. Parking garage is excellent. No problem with checking out at 5:00 a.m.; the attendant was notified and made available to open the door. My single room was large and comfortable, with private bathroom and hot shower. Two courtyards have an abundance of plants, just like the photos. I have another reservation made, for a 2nd visit. I really liked the hotel. I rent a car at La Aurora Airport, and drive to the hotel. Transportation may be an issue for you, so it is best to plan ahead.

did not have internet on second floors were my room was. staff nice but very slow

Spacious room. Typical architecture. The breakfast in the cafeteria is cheap but good.

Noisy. 4 days before I arrived, I received a message from the hotel saying that the price on Booking.com wasn’t right. And that they will charge me 3 times the amount. After negotiations they accepted to charge me only a supplement but this was a bad surprise. No one spoke english in the staff so communication was very difficult.