La Quinta Inn by Wyndham Minneapolis Airport Bloomington

There was nothing to like

Run down behond wear and tear

The parking Area need repair. No Television working to see.

Good size room. Good bed.

Nothing

Where do I start. When we got there, the front doors were broken. Told to enter through the back of the building & all the lights there were broken, so we had to walk in the dark. I asked to cancel my reservation & they refused. The pics they use to advertise, are NOT the pictures of this building. This hotel is trashed. I wish I could add more pictures to show you just how bad this hotel is!! I spent over an hour taking pictures of all the damages so I didn’t get accused of ruining things. Refrigerator- inside was cracked/broken. Curtains were shredded. Food, blood & other bodily fluids everywhere (walls, ceiling, on the lamps, etc). Toilet set fell off the toilet and there was urine & toilet paper in the toilet. Everything was filthy, dirty or broken. They make you pay a 100.00 damage deposit. When you leave, you can’t prove you didn’t damage something, so they can then charge you. I made them look at the room before I left to get my damage deposit back. I complained to booking.com & they stated the staff at La Quinta didn’t answer the phone, so we were stuck there.

Tv, convenience of location

Bed linens were a little dirty

The room was clean and comfortable.

Terrible customer service at reception

The room was clean and comfortable.

Terrible customer service at reception

The tv channel selection.

There were no coat hangers in the room and no Hannah's.At the desk, the room was not cleaned on the 2nd day and the breakfast was terrible.Just cereal , the front door entrance to the lobby did not work There was an iron in the room, but no ironing board. The parking lot was full of ice

Nothing

It was so noisy. I couldn’t sleep the whole night because there is a construction very close to the location and I didn’t like it at all.