Hotel Diplomatico

The problem is that first tow nights I stood in a room w/o AC. I asked for one and I was told there was none available. The third night I was moved to one with AC but I was charged $20 extra for it, I was under the impression that I was going to a room with AC as I requested it before getting there. W/o that problem the rate would have been excellent.

The hotel staff are amazingly helpful and friendly. the room is very clean, the bed is very comfortable, I just wish there is a windows in the room, but I could open the door and ventilate just fine. they breakfast is also nice and nice view from the terrace

As a follow up to my last stay and published review, I am happy to report that by calling the manager and advising her of the issues encountered, this latest two night stay was much improved> hot water working fine and room was dutifly cleaned during the day while I was out working. Staff attentive as before.

Property is clean. The desk attendants friendly. I stayed two consecutive nights> First morning only cold shower, hot water element not working. At end of day when I retuned at 6pm found the room had not been cleaned. The desk attendant cleaned the room. She also confirmed the hot water element was not working and said she would try trp get maintenance to come and fix. They did not, so next morning cold shower again.

My mom stay for 3 nights and was very happy!