Residence Inn by Marriott Des Moines Ankeny

Breakfast was good, coffee is good. Always a clean room. My favorite place to stay when I'm in the area.

Updated facilities, friendly and helpful staff, clean room, easy access to Des Moines area.

A little noisy from upstairs but otherwise all was good stars was great and helpful with any needs.

One of the best hotels I have been at

I didn’t feel welcomed. When I checked in all I was asked was for a deposit then handed my room key whereas the couple who checked in after me received a map along with recs and itinerary. Second I didn’t receive housekeeping during my stay. Although I booked for 2 days I still should have received housekeeping. And lastly the person who was on duty for breakfast for 7/4 followed my daughter and I around the kitchen the entire time we made our plates making us both feel so uncomfortable. Yes I am a woman of color as well as my daughter and to say the least we felt discriminated against. Will not be booking here ever again

Will never stay here again. Housekeeping never came to our room in a whole week despite multiple trips to the front desk to request AND THEY LIED ABOUT IT ON THEIR REPORTS, air conditioning was broken and maintenance never showed up, we were lied to that no rooms were available on floor 3 or 4 then suddenly one was available when housekeeping never showed, no shower doors so water gets all over the bathroom floor (and no provided bath mats) and no fan or open windows so the whole thing fogs up and overheats, one of the worst free breakfasts I've had at a hotel even for this category of hotels (things were never restocked, small sad pastries, poor quality hot food, EXTREMELY limited options), the hallway to the pool literally smelled like sewer, the lobby was unusable as they allowed people to camp out ALL DAY and have business team meetings and loud zoom calls, the "shop" for snacks and such was wiped out when we arrived and never replenished, the ice machine in the room has no shut off switch and runs loudly all night, and there was a tip envelope with a guilt tripping poem about leaving money for housekeeping-THAT DOES NOT EVEN SHOW UP!!!! Would literally never stay here again and will be trying the Tru next door next time we have to come to this area to see family. Don't stay here unless you want below average cleanliness and service. Only decent thing was the gym.

Clean, modern, great location near restaurants and other amenities

Wonderful area with plenty of shopping and restaurants within walking distance. Also, one of the better breakfast spreads I’ve had in awhile. Staff was very friendly all the way from check-in to check-out.

great stay!