Grand Sirenis Cartagena

Habitación cómoda

Mantenimiento pisicina

The rustic feel and look of the hotel and the room. The beds were both soft and comfortable. The sheets were cleaned 👌, felt new, and the towels were large. You bring your own wash rags. I visited for my birthday and was treated like a queen.

The construction in the neighborhood. The iron is motion activated, and I could not get it on.

Delightful staff and accommodating to our needs. Food was great. Pool was clean and big. Not too crowded. Beach access was convenient. Very friendly staff!!!!!

There is a lot of construction around the resort. Our room was at the end towards the beach, so the noise wasn't an issue. We ate in the restaurant each evening (which was fantastic!), the buffet wasn't open. The large pool is in the main part of the hotel, the small pool was in the restaurant next to the beach.

It does need some TLC, but they were working on it everyday.

The staff was superior although they were short staffed. The breakfast was good and the bartenders were excellent.

Getting fresh towels was a problem. Housekeeping was a little slow as they were short staffed.

Friendly staff. Delicious food. Walk to beach.

Roach in my room, no hot water.