La Quinta Inn by Wyndham Omaha Southwest

Needs a lot of work/training and updating websites description of this hotels accessories. We made it work but will choose a more clean and actually family friendly next time.

It was very quiet. Staff helpful and friendly.

Room was not in great condition. Ceiling had drywall coming off of it, bathroom was not the cleanest. Hallways were not clean and had a strong odor.

This property was very pleasant to stay at. Staff was kind.

I had a virtual interview but could not do it in my room because my wife was ill and sleeping. Management allowed me to use another room at no charge. They were very accommodating in many ways. Great place.

Barely any breakfast options. The room was average. Check in process was terrible. I had an accompanying guest and they were labeled on the reservation. Shouldn't be a process to get him checked in for the room hours before I arrive. Handling of third party reservations was terrible as they almost tried to charge us again after already paying online. Overall the room was fine but all other parts basically made the stay stressful rather then comfortable

I didn’t end up staying there. I was having issues with my refund but Bonnie and employee there was very sweet and helpful and took care of my refund. We even joked about the deposit fee where she asked me if I had a pet and that could be my deposit fee I chuckled and said to her no pets just my husband.

Outlets were broken, lights didn't work, no hot water in the shower. The hotel said it was non-smoking but there was a strong smell of marijuana inside the hotel.

We were not able to get the tv to work. Went to the front desk asked for help. We were told to point the remote at the black box by the tv. After several attempts it would turn on, show a guide but when selecting a program to watch the screen would go blank. Then randomly some program info would appear at the top of the screen but again go blank. The water pressure for the hot side of the shower control valve would only produce a dribble of water. This was pointed out to the desk. He did offer to open another room for taking a shower. This was declined. We had already taken a lukewarm shower.

Sound proof is not good, restroom fan of my neighbor has been on for a whole night, and it is quite noisy.