HY BEACH FLATS - INTERNATIONAL

Muy buena !

Recepção nota 10. Bem localizado. Poderia estar um pouco mais limpo. Camareiras um tanto barulhentas pela manhã, arrastando móveis. Pouca acustica, até o barulho de hóspedes arrastando as malas pode incomodar. Temperatura do chuveiro oscila muito. Porta da varanda um pouco emperrada. Acho inadmissível que o frigobar não tenha sequer uma garrafinha de agua. Ar condicionado muito bom, e uma das melhores seleções de canais de TV que ja vi em hoteis similatrs.

I found my experience at this hotel to be the most unprofessional stay I’ve ever experienced. Checking in we were redirected to a second property owned by the hotel, which was not made clear when booking. The second property was evidently not as nice as the first, and when we were finally given our room it was left dirty from the previous guests. Dirty dishes and used blankets and towels covered the room, and reception seem lost when we needed a new room. Reception was rude, with the exception of some nice individuals. But overall felt condescending towards our Portuguese. We asked reception for some towels to use the pool, and we were denied. Receiving a comment against soliciting, and how we needed to get approval to use a TOWEL at the pool we had paid to use. The next morning we were woken up at 6am by a horrendous alarm within our hotel floor that continued for over 5 minutes until it miraculously shut off and was never addressed by hotel staff. While the new room we were given was decent and the view was nice, the hotel environment and various other factors listed above discouraged me from EVER recommending this hotel to anyone else .

Atraso na liberação do quarto. Perdi o horário de reunião pois cheguei e tive que aguardar 1hr para poder fazer checkin e ter acesso ao quarto. A tv muito antiga e só funcionava quando queria. Uma meia colocada na saída do sensor de fumaça. Luminária do baneheiro fora do lugar

Hotel incrível, quarto com vista maravilhosa. Área de lazer muito ampla. Tudo perfeito

I arrived one day late due to missing a flight. When we arrived they told me they had cancelled my reservation although it was paid for in advance. They sent me next door facility to sort things out after traveling 12 hrs to get to Brasil. The desk staff could have handled the situation better than telling me my reservations were cancelled and letting me figure out things on my own.

Quartos grandes que acomodam um família de até 6 pessoas. Mas é o tipo de quarto que uso quando estou buscando custo benefício. Normalmente uso para dormir uma noite antes de pegar um voo logo cedo em Recife.

Muito bom! Só precisam arrumar as cortinas que não estão boas, mas o apartamento é perfeito, serviço maravilhoso super recomendo!

1) had to wait 1 hour after the check in time for them to release the room; 2) as soon we opened the room the suite was dirty from the previous guest 3) stinky pillows 4) hot water in the shower not working 5) dripping water from the sink 6) air conditioner filter with mold smell This was the worst place I’ve been in my whole life. I don’t recommend. I have it all documented with pictures and videos.