La Quinta by Wyndham Nashville Franklin

The guy working the desk when we checked in was super nice helpful. But that's the only thing we liked.

As soon as we got to Room 430 we noticed the room wasn't cleaned properly there was so many things wrong my Husband took his phone out and started documenting things. There was stains on the bed pillows and pillow cases. There was hair on the bed cover. There were food crumbs all over the mattress. The shower ceiling was covered in mold and was painted over instead of cleaned and removed. There was 3 picture frames hanging on the wall and all 3 had huge amounts of mold inside the frame. The couch in the suite was a pullout when removed the pillows There was dirt food crumbs and what I believe was finger nail clippings in the pullout couch. When we brought it to the hotel attention the guy at the desk didn't believe me I told him my husband took pictures and videos of the room and I told him I'd be glad to show him. His excuse was that we are in the middle of a remodel and he we take a percentage off my bill. So today I called the hotel to ask when my refund would be processed he told me that we had 30 minutes after checking into the room to report any issues and I won't be receiving a partial refund he only told me that because I was checking out and he didn't want a face to face problem. I told him that my husband is going to leave a honest review and post the pictures and videos of the room to warn others to not stay there he proceeded to threaten me if we post any reviews or pictures we won't get any of our money back. This place is not up to health department codes and I will be reporting that to the health department.

Everything. Highly recommend this hotel

Literally the WORST hotel stay I ever had in my life. I'm 55 yrs old. I was traveling across the country and had been on the road for over 10 hours and really needed sleep. I ordered an 8 am wake up call. I received it in the middle of my sleep at around 1 am. Then after going back to sleep the alarm clock went off at 5am. Total sleep: 3 hours. Total cost for 3 hours of sleep: $96. When I complained to corporate, I got a generic response from the hotel management. In other words, they didn't give a crap. They never offered me compensation. VERY MUCH NOT RECOMMENDED. A note to Trip Advisor. This is the correct hotel. If they claim it's not, they are lying. I don't feel like going through this process a third time because that crappy hotel won't admit they are BAD.

Extremely noisy heating unit!

Location was fine

Bathroom cleaned but left previous persons hair clip in shower. How do you miss that? Stain on side of bed sheets. Breakfast was terrible, biscuits were hard.