Fairfield Inn & Suites Chicago Midway Airport

The staff were all so friendly and the rooms were clean

Had to find a place to stay last minute and super fair prices for such a last minute stay

Location and cleanliness .

Convenient to the airport. Free shuttle. Good value.

It was close to the airport

Dated. No usb ports! Small TV. Tub/shower needs replacing.

The location was perfect near the Midway Airport. We had no issues with the shuttle service to the airport to pick up the the Orange train into the city. The staff was very professional, friendly and efficient. They were quick to address our issue with the door key entry not working and the AC unit that was very loud. The breakfast options were great too.

The remote didn't work well with the TV, had to press the buttons hard and several times to get it to respond.

Location was good. We were by so many restaurants and stores. Perfect location

Price. Parking was $30 a day. I feel parking should be free for guest. Or at least small fee.

Do NOT book here. They said they had a parking lot for customers and then charged me over $100 for parking. Then they charged us a $250 smoking fee? We don't smoke. My girlfriend was doing her hair when they said it happened. We explained this including the curling iron which was still hot and showed her hair. They said they would remove it if we came to the desk on the final day. On the final day the manager then changed her mind, and said she would only charge a $125 fee instead. We do NOT smoke, so I insisted the whole thing was to be removed. The manager claimed that "hair on fire or even food on fire will not trigger the alarm". I personally installed those alarms professionally for years doing electrical controls... Then she said she would just charge us the full $250 instead.. This is on video.. The lights flickered in multiple rooms constantly and we had to have maintenance repair them. All of our rooms smelt VERY musty like sweaty socks or something, horrible. Lastly, the locks on the doors became faulty and some of us had to wait for staff to replace an entire lock while we waited outside the room. The TV's look like they're from 2003 and did not receive any channels besides the basic news stations. There are sooo many better hotels in the same block, please book elsewhere. The front staff is horrible and will lie to your face while making claims that make no sense. Though the housekeepers were very friendly and nice.

Location was great

The room was disappointing especially for the price of the room