Extended Stay America Select Suites - Milwaukee - Wauwatosa

Room 246. Bed skirt filthy. Holes in curtains. No ice in building. Phone didn't work, couldn't call front desk. Hair dryer not working. Got to room and found a queen size bed. Talked to manager and he said we booked a queen. I didn't have paperwork with me, but I had booked a King size bed. We were stuck with the queen size room. When we got back home, I found the documentation for the king size bed and can send it out. With the queen bed, we didn't fit well together and hardly got any sleep. It was a miserable night!

The price

No soap, the bathroom sink stopper was stuck, and wouldn't drain, a few stain on the pillow cases.

Location

Dirty and smelled

Based on price and cleanliness I would not stay here again

The room had kitchen top edging that was falling off. In the bathroom there was no soap, Kleenex, and no TP holder and was just sitting on the counter. Had a smell of cigarette smoke still in it, although it was a non-smoking hotel. Not really good service, and no coffee or breakfast even when it said breakfast included when I booked.

Located close to shopping mall, dining options and highway access; Front desk hours of 10 am to 10 pm was not convenient for early check-out and late check-in; Although staff was trying to be accommodating the steel, large roll-down gate at front desk was a bit daunting; Limited towels and extra toiletries not available when requested; Comfortable bed and spacious room with good water pressure in bathroom.

Fast service

N/a