Hampton Inn Lexington/Georgetown

Clean and nice facility

Staff was great but property was in need of a few upgrades. Some of the furniture was dated, tub and sink had slow drains and refrigerator was leaking on the floor. Was a great location and easy to get to.

The TV didn’t work.

staff is very nice, room was clean, and pool and hotub really nice

Very friendly staff, quick check-in, pool very clean with plenty towels and tables. Hotel is near several restaurants and shopping it also conveniently located just of I64. We would stay here again

Enjoyed the pool and hot tub. Walked to steak house nearby for dinner. Room card didn't work first try and night desk staff a bit sullen. Overall good hotel.

We have stayed at many Hampton Inns, and generally found them to be a reliable choice, with clean accommodations and friendly staff, this Hampton is NOT either of those. They clearly need to invest in a new vacuum, the finishes were worn and tired, and the bathroom was not clean. The most frustrating thing, is that our room had a connecting door, which we didn't know when booking, and the noise through the door was unbearable. I kindly asked the front desk attendant to relocate us to another room, I don't expect children to be quiet, I just didn't want to try to sleep next to that, nor listen to their parents yelling at them. The clerk rudely replied "we are all sold out", and then just glared at me. I tried again to request a solution, and he said he could tell them to be quiet after 10. I responded with understanding, I didn't expect him to tell them to be quiet, that kids make noise, I just don't want to be next door to the racket. He said "there is nothing I can do" with no offer of a remedy. Do yourself a favor and don't stay at this hotel, but if you do, don't expect the usual quality or service.

We experience problems with our room but those problems paled in comparison to the ensuing disaster dealing with management. We complained about two problems we found on entering the room but it seems these problems are commonplace at this facility and we were wrong to question them.

Hotel bed was clean. Rugs in room and halls were dirty. Chairs and desk chair worn and dirty. Smell of cooking in hall was overpowering on 3rd floor. Very expensive for a stay in a dated, worn hotel. Would not stay there again.

Very convenient - close to highway but quiet. Very comfortable beds and friendly, helpful check in staff. Clean but hallways starting to show their age. Would stay there again.