Red Roof Inn New Stanton

The price

How run down it is

I liked wherenthe hotel was close to the church, for the reason I stayed in New Stanton. That was all.

The room was filthy. Refrigerator was frozen over in the ice section. Tub looked horrible was not clean. Had to ask staff for towels so that everyone in my familyn(rented 2 rooms). Said they would bring them to room had to go get them in the morning. Entire quality and cleanliness was horrible.

We were informed upon arrival that the TV was broken. We also discovered that the shower drain was clogged, the microwave door was jammed and wouldn't release, they didn't have any decaf coffee in the morning and the regular coffee was so dark snd bitter indicating that it was sitting there awhile. Coffee shouldn't turn grey when three creamers are added. When we talked to the desk they offered no sort of refund because we booked through expedia. Zero way of helping to direct us to get any sort of refund. We will not be staying here again.

Stairways and hallway needed swept and vacuumed.

Nothing

They did not let me check in and charge my credit card. I wanted to check in one hour and eight minutes prior to 3 PM and they wanted to charge me $20 extra for a room that cost 64. I said I’m gonna give a bad review and report them and she refused entry and didn’t refund Expedia

My stay was fine for the most part but cleanliness could use improvement. My bathroom was really dirty. Grime and dirt was visible on every edge of the bathroom. The floor in the room felt sticky and like it needed a good mop, so I wore shoes inside my room.

Clean room

The condition of the room wasn’t very good but the bathroom was deplorable. The room wasn’t serviced after the first night, no fresh towels, bathroom not cleaned. We were out of the room all day and it could have been serviced at any time. We left shortly after coming back to the room to sleep. No refund was offered. No apologies for poor service.