Beijing Hotel

This hotel is in a very good location but the service and conditions of the hotel is at a 3-star level. The room is very old and tired. They supposed to provide two bottles of free water to each room but I only received once in three days while I was staying there. Also， it's hard to get a tax and the help staff seems not care if we can get a tax or not.

The hotel is rather dated and seemed to have some deferred maintenance issues. The toilet and shower both blocked during my stay. The staff speak very limited English and I found myself using the concierge at the Raffles Hotel which is connected. Restaurants are quite expensive even for a 5* (although I would rate this as a 4*) and wine was ridiculous. $95 for a bottle that would be $10 in the US.

The hotel is in a great location, but beware, it is not in the location marked on the hotels.com map. The hotel is actually right in front of the Wangfujing subway stop. It is still within a five minute walk to Tiananmen's Square and the Forbidden Palace. Being so close to a subway station makes travel to the rest of the city easy too. If you don't like Chinese food, there are plenty of western style options in or near the hotel. There is an Outback Steakhouse in the hotel and a McDonald's, Subway, and Dairy Queen in the mall across the street.

I´s very pleased with this hotel. It´s the second time I´ve stayed there and I´m sure I´ll go back tho The Beijing Hotel every time I go to Beijing. The location is perfect for me, the rooms are clean big and comfortable and the staff and service are very good. No complaints about this hotel I´d recommend it to anyone.

This's my first Beijing trip, saw and heard so many warnings before about the dirty hotel room, rude staffs, and smelly carpet. unfortunately i found out first hand, it's all true. The Beijing hotel is strategically located inside a connecting hotel complex (Beijing Grand Hotel, Beijing Raffles, etc) next door to the forbiden city and a mall (there's a very nice grand hyatt above of the mall) in the gate of wangfujiang pedestrian shopping street (which's highly overrated and full of yelling, grossly spitting and pushy locals trying to sell you something- ultimate tourist trap). Anyway back to the hotel, the lobby is actually quite grand, but like most of the things i found in China, the good side stays in the facade, our room hall is indeed very smelly, the rooms feels very old, the bed is indeed flat hard and the bathroom, moldy. The staffs don't really speak English, from 5 front desk person only 1 could speak and understand English -moderately, the rest, they just acted really annoyed if we talked in English (there's a 5 star diamond plaque in front, very ironic). Again, if i may suggest to anyone who's considering staying here: don't. The Raffles is just next door and the front desk people there are very nice and speak fluent English, a very rare thing indeed in Beijing, how i found out? i moved out and changed to raffles hotel (which by the way is connected literally in one building, but feels like heaven and earth/hell in some point.)

Like: Bed size - 1.3 meter ; Location; Value Suggestion: Provide free internet access (they charge $20/hr) Needs upgrade (carpet smells)

Great hotel! Very helpful and right on the subway and bus lines. Close to Tienanmen Square and Forbidden City. Public transportation easy to use from this site. Staff always kind and polite. Very helpful finding correct bus lines to take for the day.

Nice comfortable rooms in a great location. Staff very friendly and helpful. Bike rentals on site, fun markets and shopping around the corner, only one block walk to the Forbidden city. You have to have a swim cap to swim in the pool.

Good spacious hotel, with adequate amenities, certainly value for money. Access to Beijing via the nearby metro is excellent. Hotel staff seem reluctant to engage with guests, no evidence of service levels you would expect in a Western Chain. Taxi's are a nightmare and hotel staff are reluctant to help secure taxis.

The Beijing Hotel is by far the worst 5* hotel I've ever stayed in. Service is non-existent and one can only imagine how much training, time and effort it would take before the service level comes even close to a 5* standard. We visited the pool and were not allowed to use it, because we did not have a cap. Mandatory in China, we know now, but not something I pack by default for a trip. We could RENT a cap for 60Y. No thanks. Internet is not included in the room rate and comes in at 20Y a hour with a max of 80 per calendar day. The only good thing about this hotel, is its location. Metro station on the doorstep, shopping around the corner and attractions nearby. Also, the cycle rental station in the parking is convenient. Not sure how much was paid to get the rating, but I would say 3* for the room and 2* for the service is more realistic.