Extended Stay America Suites - Chicago - Elmhurst - O'Hare

I didn’t hate it or love it. It was a fair stay

Property was “clean”. However, there was ants on counter and hair in sink.

Weekend break was excellent

Habitación buena, normal para poder descansar

Professional staff and homely feel.

Stale smell when entering the room.

Absolutely nothing, the hotel was so rundown, the room smelled so bad. I think that was supposed to be in my room was not there was no cups everything that I said that was supposed to be in room was not there. I was very unhappy.

The staff went not very helpful. Every time you went to ask for something so the room was supposed to be set up with cops, silverware, ice, trays, etc. the room was Bear and smelled like something died in it.

The bed was comfortable.

Bathroom was terrible. Al around sink was dirty. And, the pictures on the app, doesn't look anything like the room.

When checking in the first room bathtub knobs didn’t work so they moved us to another room what wasn’t I paid for we went from a king bed to a queen smh the manager tried to play me like I was crazy kept telling me it was a king so I waited until later that night came downstairs and asked another employee what was the room we were in she said Queen I waited until the next day to talk back to the manager and she still was saying the same thing she just didn’t want to credit me back so we only stay a week in that room I booked another room at the same hotel this room was very different very beautiful big very cleaner then the other ones everything looked updated… now would I recommend this hotel if he was in a situation as myself at the time then is stable but coming into town just looking for something that has a kitchen. Please pick your room wisely. but the location is nice. I’ve met three employees who were very nice. The manager too uptight always has a frown on her face like it’s somewhere that she doesn’t wanna be not polite at all

The location