La Quinta by Wyndham Atlanta Alpharetta

My niece enjoyed breakfast. Nice sized room. Comfy bed.

Front desk clerk was never at the desk. Long wait or no service at all since I got here. It was mostly the guy that was M.I.A. Tv remote didn't work, don't desk guy handed me another remote that also didn't work. I just said forget it. Only certain buttons worked. Volume was one that didn't work. Lobby crowded at 12am with what looked like a summer camp group playing hide and seek in the hallways, loud, noisy and in the way of walking traffic. The room i was given was 214 which had flying ants in the bathroom and roaches in the room. I have pictures. Then without an apology, I was told to come get a key to another room. I was given 118. Before moving i asked if it would be the same issue and I was told no. The first day was fine but the next day there goes a roach. I have a picture of that as well. I called to tell them and the guy said he'll see what maintenance can do but I didn't hear anything back. Again no apology. Thursday morning I drove around to the front desk to add an additional day due to my work demands. No one ever came to the desk. I eventually left. After I got settled at work I called and was told that unless I come to the desk to give my info we'd have to be out of the room as scheduled. I was very upset because I took the time to handle it but no one came to assist at the desk and that was not given any consideration either. I've supported this hotel for a few years but it's not what it used to be. It's going down and customer service is awful now. I won't be coming back. I will be posting this review online with the roach pictures from the 2 rooms. The tub feels like you're standing on sand at the beach. I guess the paint is chipping or something. Terrible!

Good service

Alll good

Decent facilities. Elevator broken

Daughter and I got home and realized we had bed bug bites all over our bodies.

That somehow we survived.

Do NOT STAY HERE!! We drove 10 hours and needed to just sleep here and leave early. We were exhausted. When we got to the room it was raining heavily. The room was hot and damp. The widow was open because the ac did not work. The phone did not work AND one of the elevators did not work. Therefore, we had to find the long way down to the desk to get someone to fix the ac. They put batteries in the thermostat!! The thermostat was just off on purpose and they thought they could just open the window, in Georgia, in the summer. I had placed my Coach handbag, dog bed and pillow on the table. Well, it was soaked because the table was covered in rain!! We asked, and, of course, the dryer was broken. The TV remote was missing and the room was filthy. I had to wipe sticky stuff off the night stand. The floor was filthy too. The beds were saggy and damp. There were bugs in the bathroom. We barely slept. We threw out the pillow and dog bed. It cost us double to stay here, when we shouldn't have even paid for this nightmare. We would've left but we just drove 10 hours! That's just the highlights. We have NEVER stayed anywhere worse and we were completely ripped off. Pick somewhere, ANYWHERE, else.

Nothing!

The young girl at front desk was rude and un helpful. She also threatened to call the cops because I was asking to many questions. So I left and had to find another hotel for my 2 kids and 2 pets. Meanwhile I had just stayed 3 nights at a La Quinta in Hoover Alabama with a wonderdul experience. I was traveling for a lacrosse tournament and thought road trip and bring the pets this is why I wanted to stay here. NEVER again at this location will I step foot. I was so kind over the top nice. This person had a prejudice against white middle aged females. Clearly she did not take to me by a unkind comment. Very sad.

The location

Swimming Pool wasn’t available