La Quinta by Wyndham Dallas Plano West

Clean

The room was much larger than I had expected. When I arrived there were lights on in the room, making it very welcoming. The lady who checked me in was so pleasant and showed an interest in my plans for the evening.

I wish there were signs on the floor to direct one to the elevators. I was a a little disoriented when I came out of my room trying to find the elevator. The same was true when I got to the main floor.

The property was clean enough for the value. It was also quiet and well situated.

The monetary value.

The bed was comfortable and the room was spacious. The mirror was great for pictures. Overall, staff was very friendly and helpful.

The rooms both had a bad odor. The staff did give us pet odor spray to mask it but the smell came back whenever the room was locked for a long period of time.

One elevator out of order. Both elevators had been vandalized. Room was fine. Toliet way to low to floor, even for my short wife. Air conditioner noisy, though it cooled the room.

Clean

Room was on first floor that I requested, very happy with that.

Bed was too hard, room door key didn’t always work right.