NH Madrid Nacional

I paid for high-speed access to the internet, but it didn't work. I desperately needed access to watch materials ahead of an interview with Rafael Nadal about his upcoming documentary series. I spent about two hours on the phone with the hotel's IT subcontractor who could not resolve the issue (the IT person acknowledged it was a problem with the hotel router, not my computer). I never got the internet to work during my stay at the property.

This hotel is in a good location for access to Atocha Station and the arts museums, as well as many fine restaurants. Breakfasts are copious and offer fresh fruit and excellent other choices. Staff friendly and helpful. Unfortunately, the bed was the most uncomfortable I have ever slept in, more akin to a trampoline, so that whenever I or my wife moved, the entire bed jiggled. The room was so small that there was really not enough room to open two suitcases and closet space minimal. The room had a nice balcony where we would sit and read in the afternoons.

Localização.

Funcionários frios sem empatia. Mas profissionais.

Location was great for us since we were traveling by train.

Room was very small. Only a queen size bed.

La ubicación, el servicio y la accesibilidad. Buenas camas y las instalaciones del aseo y baño

No existencia de mesilla y buena luz en uno de los lados de las dos camas, no tener más almohadas de apoyo para leer en la cama. Hice la reserva y el chec-in a mi nombre, mujer, y automáticamente saltó como primero mi marido. Antiguo y retrógrado, me pareció

Rooms were compact, no carpet, street facing rooms might be noisy at night but we were OK. Location is nice, price value balance is good👍🏻

The only concern was our mini trial size creams were thrown away though they were on the desks, they were half full.

La ubicación

El desayuno. Cogí una fruta y estaba pasada y el embutido no era de buena calidad para ser un hotel de 4 estrellas.

Optisch war alles gut. Personal freundlich , schöne Zimmer und sehr gute Lage . Vom Preis her , hat es auch gepasst.

Wir waren 3 Tage dort und leider war nicht einmal das Housekeeping Personal da. Zb. Mülleimer wurden nicht geleert , Hygienartikel wurden nicht aufgefüllt. Leider , was für mich sehr störend war: es ist rund um die Uhr laut!