Days Inn & Suites by Wyndham Tucker/Northlake

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When I arrived the Desk Clerk acted like I did not have a reservation even after given reservation confirmation number. After 5 minutes i gave him my cell phone number and he amazingly found my reservation. It seemed like he wanted me to go away and find another motel, then he asked for my credit card/debit card I had already checked in online. My debit card was charged for my stay from the online check-in and my Master Card was charged the same amount of $276.22. The toilet was so small and low like you would find in a elementary school being used by small children. We had to ask for sheets for the hideaway bed which was part of our reservation and they had no pillows to give us for this bed. Over the years I have rented rooms in Days Inn across the southeast and never had any problems. This is the first time ever I had a complaint about any motel/hotel were I felt a need to leave a review or write a complaint. I will be doing a Google review as well and people need to be aware of this Days Inn Franchise!

Shops and restaurants were nearby and it was conveniently close to Atlanta

The staff didn’t seem very welcoming. When we called down to the lobby more than once to ask a question there was no answer and when we went downstairs no one was at the desk. Breakfast was underwhelming. The only hot item was waffles. There was no sugar free syrup. There was no juice. Our room had no ice bucket. The ice machine upstairs was out of order. There was no fridge or microwave. The bed was uncomfortable Hospitality was lacking. Of the motels I stayed in the last 7 days it wasn’t the worst but it wasn’t in the top 5. I’d choose somewhere else next time.

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There is an older employee working at the front desk. 1st shift has a very bad energy unprofessional

Near everything