Mountain Inn & Suites

Very damp rooms. Fridge not working at all.

It was perfectly situated for my needs. Although it could have been amazing if there were a few more features. Such as a few chairs outside to sit in while enjoying the great views.

The carpet needs to be removed in the rooms. It’s very old and looks dirty. Also the room needs a fresh coat of paint.

Staff was very nice

Pool was drained except for 2 feet of brown water… not like advertised in the picture had a musty smell.. elevator went out… no restaurants only one next door was empty…

The pool and hot tub are closed! It said nothing about that online or in the emails. I get there was a flood but why not tell guests what to expect. We brought pool toys and planned our stay around the fact that you had a hot tub plus the pool. The reason we decided on this hotel entirely was closed with no knowledge to us, the guest. No money was offered back. The halls stink and the lady at the desk told me how lucky they are to even be open. So we as the guest were just the unlucky ones. I get it, and my heart goes out but a quick email to say the pool and hot tub were not open and could not even go outside to that area would have solved the problem.

Overall it was a great stay. The staff and accommodations were very nice. I’d stay here again,

Considering the flood they had in the fall things were pretty good. Pool and hot tub not running yet which we missed. beds were comfortable. Kitchen not fully functional so only continental breakfast available.

Very clean and comfortable.

The property does not presently live up to the posted pictures. The price paid was pretentiously exorbitant for the experience. As it turned out, the pool was drained, the fitness center was in shambles, and when you follow the signs to "vending," on the first and third floors only, you can get ice, but no snacks or drinks. One would imagine that last item not to be a problem, except that when arriving late, the shell station next door was not open, so forget having any type of a bottle of hydration. These rooms should be priced around $65/night while the ammenities are not functioning, rather than the ridiculous amount I paid. We decided to depart early.