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7.8 / 10 Guest Rating

Mountain Inn & Suites

2002 Temple Hill Rd, Erwin, Tennessee, 37650, Erwin, US

Mountain Inn & Suites - main view

About the Property

Recreational Amenities: Take advantage of the outdoor pool, spa tub, and fitness center for a relaxing stay at Mountain Inn & Suites.

Convenience Store & Business Center: Enjoy the convenience of the on-site grocery store and make use of the 24-hour business center for your work needs.

Central Location: Perfectly situated near popular attractions like Erwin Linear Trail and Nolichucky River, Mountain Inn & Suites offers a prime location for your stay in Erwin.

To experience these amenities firsthand, book your stay now at Mountain Inn & Suites.

Facilities & Amenities

Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Picnic area
Elevator
Fitness facilities
Conference space
Golfing nearby
Downhill skiing nearby

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served at this property. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good114 verified reviews
AI Summary

Guests highly rate the great staff interaction and frequently praise the convenient location.

Categories

Cleanliness7.1
Service9.1
Location9.1
Room Quality7.1
Amenities6.1
Value for Money7.6
Food and Beverage7.6
Overall Experience8.6

Select topics to read reviews

I
IRV
Verified booking
family
Standard Room
Stayed in Jul 14, 2023

"Excellent"

8.0

Staff were excellent! Management needs improvement!

Helpful?
J
John and Valerie
Verified booking
partner
Standard Room
Stayed in Jul 11, 2023

"Exceptional"

10.0

I wish I could remember the name of the lady who ran the whole place solo the first night we were there. She had to come down from cleaning rooms to check us in. She didn't act put upon or hurried. She was friendly and professional. Later we had to pull her away from cleaning to help us with a glitch on our TV. She fixed it promptly and cheerfully. She is sharp and has a positive attitude. She should be made at least an Assistant Manager, in charge of housekeeping and front desk. I hope this message gets through to her and to management. She is a valuable employee.

Helpful?
G
Gayle
Verified booking
partner
Standard Room
Stayed in Jul 10, 2023

"Exceptional"

10.0

The staff is unbelievable

Helpful?
W
Warren
Verified booking
Standard Room
Stayed in Jul 8, 2023

"Excellent"

8.0

Staff is accommodating.

Helpful?
W
Warren
Verified booking
Standard Room
Stayed in Jul 5, 2023

"Excellent"

8.0

Nice staff.

Helpful?
J
James
Verified booking
Standard Room
Stayed in Jun 19, 2023

"Excellent"

8.0

Ronda on the front desk was very friendly and check in was quick and easy. Room was clean and very spacious.

Helpful?
S
Syrildia
Verified booking
Standard Room
Stayed in Jun 12, 2023

"Good"

2.0

Absolutely nothing works!!!

Helpful?
M
mellena
Verified booking
Standard Room
Stayed in May 28, 2023

"Weekend visit"

8.0

The staff was friendly and it was a nice stay. A little out dated, but I've stayed in worse. There was a roach in the room, but we only saw one and otherwise it was clean.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 15, 2023

"Nothing like the photos and ads"

6.0

Very friendly checkin and the clerk/housekeeper was very pleasant. The hotel is in need of update and modernization. Was told there was hot breakfast, but all carbs.

Helpful?
W
Warren
Verified booking
Standard Room
Stayed in May 13, 2023

"Excellent"

8.0

Quit. Staff is nice hotel not kept up well.

Helpful?