SureStay Plus Hotel by Best Western St Marys Cumberland

good

The people were super sweet. The area was pretty and the rooms were clean and comfy.

Nothing

Room was clean, bed was comfortable. Low water pressure, and the water had an odor & strange taste.

Perfect place to spend a few days

The first room we were assigned the dead bolt did not work. The second the sink did not hold water. I feel they give third party bookings the poor rooms. Around back was a beautiful garden and pool but we looked out T the back of main lobby.

There's a military base nearby. It's the kind of place the men would take their dates for the night. Our room had only 1 interior door that was the rest room. We had a handicap room and it was VERY DIFFICULT for me to maneuver especially the toilet. I was petrified using it. Some guests had their charcoal grills in use by their rooms. Looked like some people lived there, section 8. The bar/restaurant was the highlight! It offers a nice casual atmosphere. The food was unexpectedly Great! Prices were good too. Breakfast buffet was really good too. Fully stocked and fresh. Everyone who worked there was very nice.

Feels like a military date night atmosphere along with some section 8! The place NEEDS TO BE UPDATED TO the year 2025! It looks like a blast from the past era 1970ish. Clean but old style. The bathroom for handicap is petrifying!! I actually needed help a few times. Thank God my husband was with me. People using charcoal grills directly outside their room was concerning.

No hot water