Holiday Inn Express & Suites Hood River by IHG

Breakfast was ok.

The shower door is damaged and very difficult to operate.

I first went to review the hotel on Yelp, when I realized that six months ago another guest had already called them out for the same issue. Six months later, on a holiday weekend, our breakfast experience was identical. That points to poor management. At 9:20, the breakfast attendant was literally hovering over guests. The provisions were down to the nub and the eggs were gone. I asked if there were more. “No, breakfast ends in 10 minutes.” Okay—so in 10 minutes, stop making eggs. But we paid for a hotel with breakfast included, not for a complimentary breakfast. At 9:25 she was circling the room pulling dishes off tables, and at 9:30 to the second she closed and locked the buffet door—while my toast was still in the toaster on the other side. Housekeeping was the same story: the sheets were half-heartedly straightened (not made), a stack of towels was dropped on the uncleaned bathroom counter, and that was it. We might be back, but if we are, we will plan around a hotel that seems to run on the mentality that the guests are an inconvenience.

Clean and extra couch

Breakfast was not the usual. It was missing some choices

Breakfast was amazing

Everything was great

Closeness to everything. Room was very clean and bed was comfortable

The walls are so thin. I was next to the ice machine and people were using it at 3am and it sounded like it was in my room happening. Every noise people made in the halls you could hear.

Staff was super friendly and accommodating, Even the maintenance smiled said hello and asked how our stay was going. Comfy bedding, clean room and good AC.

Bigger TV