Comfort Apartments on Elizabeth

The location was brilliant, close to the markets, tram stop, and lots of restaurants

The bathroom had mould growing, the bedding was old and stained, the tv didn’t work, the kitchen didn’t have enough cookware to function/cook dinner, the wifi didn’t work, there was a washing machine with no facilities to dry the washing, and no cleaning equipment to maintain the property whilst staying for most of a week and additional fees if wanting house keeping.

Location

No service with a smile, staff were tired and unhappy (and very smelly). No hairdryer, tissues, dish liquid, no dryer - basic amenities. Cheaply fitted out and run down rooms.

Location

The smell inside when I entered !! No air freshener

Clean and located on the CBD Close to everything and public transport at the door

No sheets were available for the bed couch. We also booked for three people and only two towels in the bathroom We didn't ask for extra towels and sheets but I think it was logical to supply extra maybe, next time the hotel needs to check how many people booked for the property But all the rest was fine

City location good for transport & shops. Kitchen facilities adequate.

LACK OF CLEANLINESS. Had to ask for the shower tiles to be scrub for mould, linen for the sofa bed, suggested scrub/paint all walls of scuffs, dirty marks especially around the toilet. Washing machine filthy & freezer part of fridge badly needed defrosting & exhaust fan in bathroom not working hence creates an environment for mould.