The Capitol Hotel Sydney

We stayed three nights but unfortunately, the fire alarm went off the first two nights in a row at 3am in the morning and no one told us why there was a fire alarm. It was extremely disorganised and very inconvenient. Definitely won’t be staying here again.

We were very impressed with our stay.Staff were good ,rooms nice and clean ,in a great area of the CBD .

It was in a great location, clean and staff helpful however tbe fridge wasn't working properly. They did offer a change of room but it wasn't much different

Small, clean room with good amenities. The room doors are very loud when they shut and woke me up. Great location with lots of tasty restaurants and lovely Sydney sights in walking distance.

On our stay we woke up to a fire alarm and evacuation order at 3am. After the entire hotel evacuated we could not find a staff member to tell us if it was safe to go back in or not so everyone had to wait downstairs until the fire brigade drove away and just guess it was safe to return to our rooms and go to sleep. When we complained the next morning we were told by the duty manager that it went all according to regulations and they could not do anything regarding refund or well… anything. Will never ever stay here again or recommend it to anyone.

Convenient,reasonably priced and clean

Comfortable hotel in a convenient location. Loved the little theatre details throughout.

Perhaps because stay was overnight would suggest why the room was small without wardrobe. Suggest that mugs might be offered instead of small cups which you had to wait to cool down when filled with tea or coffee. Staff were friendly but, unfortunately, checked in the same day as a system update which made everything a bit disjointed. Suggest better lighting in the lifts.

Great location and rooms seem to be renovated. Reception staff were amazing and so helpful and kind. Housekeeping staff were knocking and starting to come in to service the room before i checked out. I tried calling out to them that im still in the room. They didnt hear me so i had to get out of bed to open the door before they djd to let them know i was still sleeping and in the room. Other than that it was a great stay

Clean, lobby reeked of perfume, no bath robes, pillows so large I could not use, room service system did not work. Basic but clean.