Hyatt Place Aruba Airport

Stay here many times and enjoyed. But the last visit they charged me for parking (did not use) without notifying me. When checking out make sure to check for any extra charges. Made many phone calls and did not get reimbursed. Otherwise we enjoyed our stay.

Great hotel. Convenient. I have stayed there many times.

Hyatt Place Aruba Airport exceeded our expectations. It was very clean, and the complimentary breakfast was always fresh. One day, there was live music at breakfast. It is a walking distance from the airport (a 2-3 minute walk). Daniel, from the front desk was so personable and helpful during our entire stay. We rented a car. Most places we traveled to were about 15 minutes away--nothing too far.

Nice hotel, clean and convenient. Very very close to the airport, so noise from aircraft is to be expected but didn’t really bother me too much. Onsite Parking garage was also convenient. Food at breakfast and from restaurant in evening was good. Distance to Downtown is about an hour’s walk so expect to use your car or taxi if you’re planning on going into Oranjestad

Very comfortable hotel, interesting design and well done. Fantastic location for catching an overnight for an early flight. Odd when you enter the hotel. Lobby is on the 3rd floor along with many of the guest amenities. Staff was terrific and very helpful.

No Pool in a isla hotel. Really disappointed

Next door to airport and car rental

excellent choice! breakfast is amazing as many choices and fresh food. Hotel is clean, rooms are nice size. The parking is great. You can get an electronic key for small fee, Staff is wonderful. They are helpful and humble. Location is the very best. Airport and rental car place was literally across the street.

Room smelled musty. Found ants in room. Booked through Expedia for King bed and pool. Get to hotel they had no King beds available and pool was under construction. If I knew this before booking I would have stayed elsewhere. Not happy at all.

On December 25, 2024, Christmas Day we stayed at the HYATT PLACE ARUBA AIRPORT. To our disappointment we were placed in a mold infested ROOM #413. The odour was so intense it permeated throughout our hair and clothing by the next day upon our departure. We advised the representative at the desk of the intense mold odour in our room upon leaving the hotel for our family Christmas dinner that evening. They advised us they would do their best to resolve the problem and did nothing. Upon our return that evening we approached the hotel reception desk and unfortunately our complaint and health concern was not important enough. They dismissed the issue with some empty words that “they would look into it”. Sadly, our health concern was not important enough. Mold is a GRAVE HEALTH & SAFETY CONCERN and this room should not be available for anyone to sleep in. I do not believe this is the only room infested by mold. It was too toxic and it has to have extended into or from other areas. The mold was our main concern but I will also mention (which I would not have written a complaint if it wasn’t for the mold) that the food at breakfast was scarce, no decaf coffee and towels were not available for the pool area. During the rest of our stay in Aruba, thankfully at another hotel, I filled out a complaint and heard nothing from Hyatt customer service. It was only that on January 8, 2025 after I arrived home, I again reached out to their customer service but by phone this time. They mentioned they received the previous questionnaire/complaint and took down my information, gave me a case number and explained that someone would be contacting me. Sadly, I have not heard from anyone almost 4 months after that. Our Christmas day holiday was ruined due to health a safety negligence and the total disregard of safety for customers not taken seriously. DO NOT STAY HERE!!!!!