Fred Guest House Hauptbahnhof - Self Check-in

the 'closet' were hangers over one of the two twin beds. AC barely worked and was so loud - like a truck going thru the room. No one at desk. Only access to management was via email. everything was via internet: check-in etc. awful.

Convenient location. Easy check in and very responsive and helpful. Easy communication via WhatsApp and email confirmation.

Super close to the main train station! Clean and modern.

I had a guest house room which was very basic. I did not like it. The TV did not work and the space was tight. The elevator was very small and narrow. It was not worth the high price i paid but hotels are expensive in zurich.

Clean, kind staff,convenient !

The staff was amazing and help ful. All checkins payments keys are on your mobile andvthey made it so easy.

Location is perfect for accessing the trains/buses as well as Old Town and even Lake Zurich. Several dining options within a block of hotel. Highly recommend.

Clean hotel with a great location next to the train station. Our room was very warm, it did eventually cool down with the windows open however, there are several bars/restaurants open late nearby so it can be noisy. Also frustrating, was we talked to the management about how stuffy the room was, and they suggested closing the blackout blinds which we had done...when we got back that evening housekeeping had opened the blinds leaving us with a very hot room. The check-in process is also a bit quirky. They only asked for payment (and never confirmed that electronically), no keyless access was provided. Easy to get a key from the hotel next door but a bit inconvenient with one key for three people. Never did get a notification that our keyless access was available. Overall, ok for a short stay during cooler weather.

Great hotel with incredible views and a peaceful atmosphere. Stayed here for over a week. The staff were all very kind and professional, but I especially want to give a huge shoutout to Claire. She was absolutely wonderful — always so friendly, attentive, and caring during the daily breakfast. She made sure my mom was taken care of.It really made a difference in our stay. Thank you, Claire!

Booked 2 rooms. 1 with bunk bed. A bit small for 3. But the other room was amazing. Staff were friendly. Free coffee n tea at ground floor w hot water dispenser.