Xye Resort

Staff was very friendly & helpful. Room was very clean & comfortable. Would have appreciated more food & beverage choices. Water issue may not be their fault .

I honestly felt like it was just a place to rest my head. The parking was limited. Limited and unfriendly staffing with no welcome or bell service. No phone in the room, no cable on the TV. No latch to close the door on the inside. The restaurant and bar were closed for the entire stay. The restroom/ changing room after coming from the beach were locked. It almost felt like I was begging to stay there. I usually don’t do reviews but this one has been my worst experience staying on the 7 Mile Beach Strip. Do not recommend.

Sheets and curtains were crushed. Staff left early, water pressure was low, hot water wasn't very hot, AC wasn't cool.

Outside of the staff, the hotel is a "no bueno". Upon arrival, the internet was not initially working & the staff was leaving for the day. The staff stayed behind to ensure that the wifi was working properly. There is no front desk staff after hours, just security. The water pressure is a "no bueno". We reside in Mandeville, Jamaica, therefore we know when the water pressure is low and the water pump needs to be turned on. The water pump was turned off due to no electrical power running to it, even when turned on & this occurred on a Saturday night after hours when there was no front desk staff. We rented 3 rooms & in one of the rooms, the smoke detector went off all night & had to be endured all night. The next morning, there was no staff on site to disable the smoke detector so my brother took it down. There is an advertisement (signage) for breakfast/lunch but there is no menu & per the staff, the food items on the premises had to be pre-ordered in advance of booking, which is false advertisement, we recommend that the sign be removed. We ate at other hotels. The toilets in the rooms kept running all night & produced hot water. The shower takes FOREVER to produce hot water & when it did, the cold water could not cool it down because only scalding hot water came out instead. I would NOT recommend this hotel except for the hotel staff hence why any stars was given at all.

The staff are my new friends now and will be staying again next year.

quite basic facilities...pleasant staff

Friendly hardworking staff I do wish they had a better stocked bar as well as a full restaurant and music on a daily basis

Arriving at the property, we couldn't get our luggage down the pathway. 2x2 patio stones with a 2" gap between them of overgrown grass, made it impossible to roll our luggage to the picnic table that was the check in. Computers were shut down, we received an envelop with our key in it. There was only 1 security guard to receive us, who was 18 and didn't care. Would NOT recommend.

The bed was too small, the cottages are not really private because you can hear the poeple next door. That took away some of the romance. I loved how everything was within walking distance such as the bank, the supermarket, and local food places like Sweet Spot and Best in the West. You can walk to Margaritaville because it’s really close. The beach wasn’t cleaned up yet after the cold front, even though Shanika told us over the phone before we went that it was, but it looked like a nice stretch of beach. I will check out the beach the next time I go for a walk on the beach from Margaritaville. Overall it was ok.

Well located!