Fairfield Inn & Suites Naperville/Aurora

I paid for suite and when I arrived they given my room away and put me in a regular room, when I asked for a roll away bed they didn't have any.

size of room was too small, not friendly staff

Location, modern furnishings, super staff, comfortable beds.

The breakfast sausage patties, and scrambled eggs do need improvement. Room carpet was dirty. Rooms hvac fan was noisy on ac unit.

The room was spacious & comfortable

The heating system was a tad off

Check in was fast and the staff who helped us was friendly and helpful. She was also there when we left and again was just as cheerful. All parts of the hotel were clean and the room was very comfortable. I loved that there were regular sized bottles of shampoo, conditioner and soap in the shower! We would stay again and recommend to others

That we had to leave early enough not to be able to enjoy the breakfast. That's my husband's favorite part. Also, very first world problems, there weren't outlets by the bed. But that is not something that would keep me from returning!

Clean, welcoming, comfortable, quiet

My only dislike is when I plugged in my charger next to the bed it was good but flipped off the light and the plug ins stop working. Minor detail, just had to move my charger but if you don’t notice it and it was your Alarm and phone near dead you would be upset.

Staff was accommodating room was clean. Breakfast was hearty enough with more than enough to choose from.

Wish there was a pool but everything was great

Hotel was just okay