Magnolia Hotel Denver, a Tribute Portfolio Hotel

The staff is very attentive. I had trouble with my shower and an engineer was sent to my room for a check up. As a Gold member, a drink pass was given to me upon check-in...what a pleasant surprise after a long travel day!

You want this to be a nice Marriott property, something special. We did too. It is not. Rooms are worn and not well maintained. Staff abd service are unremarkable. You can do better in the same neighborhood.

The location was great. Close to many of the activities I planned. The room wasn’t what I expected. The bathroom was very old, the sink had lots of scratches, and the shower had hair on the tiles. There was also an issue with the streaming service. However, the customer service was outstanding. Samantha and Matthew at the front desk did their utmost to ensure I enjoyed my stay. They are the main reason why I gave 4 stars.

Great location really cool vibes

We were asked if there was anything special about her stay and we responded that it was our anniversary! We were graciously given the choice between complementary champagne chocolate truffles or a fruit and cheese platter and we opted for champagne. Unfortunately it never showed up and I was disappointed to say the least and then to share with the front desk and have nothing be done was just so disappointing especially since I didn't ask for it it was offered as a special perk for our stay.

The hotel is in excellent location in downtown Denver, 15 minute walk from Union Station and very close to many attractions of the city. The staff is very friendly and helpful. Our room was quite comfortable overall. On our last day we were able to use their downstairs space for working remotely after checkout.

As in many old hotels, the A/C was quite noisy. The bathtub seemed a bit dated, but that's a minor thing. The restaurant, Harry's, has limited selection and is somewhat pricey, but the food and service are fine.

Nothing.

This was the worst experience in the last few years. When I checked in, they said that early bird breakfast costs $30. I was a little confused because I arrived at the hotel at 3:45 PM. I asked what time you check in and they told me it was 4 pm. Thank you for not checking in at 12 midnight with check-out at 6 am. Then I went up to my room. The room itself was average, but for that kind of money you'd expect better quality, but that's a minor detail. The bed was stained and dirty. The glasses weren't washed. There was only soap in the bathroom, that's all. After which I went down to park the car and they quoted me a price of $67. Bye. I waited for the paperwork to be processed, and I scanned it. QR At the parking counter I saw that overnight parking costs $40 instead of $67. And having driven forward to the same parking lot as valet parking, I ended up paying $30 instead of $67. Then, at 3:30 a.m., I received a message saying my deposit had been used perfectly well by the hotel. They charged me for valet parking, even though I hadn't used it. And for the second time they charged me the cost of the room, even though I paid for it in advance on Booking. Not only did they wake me up and I can't sleep, but they're also trying to trick me. I haven't had such a terrible experience in a long time. Don't stay here, it's not worth it.

Convenient location! Very clean.

Great location