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8.8 / 10 Guest Rating

TownePlace Suites Chicago Naperville

1843 W Diehl Rd, Naperville, Illinois, 60563, Naperville, US

TownePlace Suites Chicago Naperville - main view

About the Property

Recreational Amenities: Enjoy the indoor pool, outdoor tennis court, and fitness center.

Complimentary Buffet Breakfast: Start your day with a delicious meal served daily.

Convenient Location: Close proximity to various attractions including Odyssey Fun World and Blackwell Forest Preserve.

Experience comfort and convenience at TownePlace Suites Chicago Naperville. Reserve your stay now!

Facilities & Amenities

Free breakfast
Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night ยท 2 adults

Available Rooms

Studio, 1 King Bed with Sofa bed - Photo 1
Studio, 1 King Bed with Sofa bed - Photo 2
Studio, 1 King Bed with Sofa bed - Photo 3
Studio, 1 King Bed with Sofa bed - Photo 4
Studio, 1 King Bed with Sofa bed - Photo 5
Studio, 1 King Bed with Sofa bed - Photo 6
Studio, 1 King Bed with Sofa bed - Photo 7
Studio, 1 King Bed with Sofa bed - Photo 8
1/8

Studio, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed398 sq feet Layout - Living room, dining area, and sitting areaInternet - Free WiFi Entertainment - 32-inch LCD TV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasherSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and sofa bed; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Roll-in showerEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Limited housekeepingNon-Smoking

37 m2
Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

Studio, 1 King, Sofa bed

Non-refundable
Breakfast Included
20% OFF$369.81

$295.85

Includes taxes & fees
Studio, 1 Queen Bed with Sofa bed - Photo 1
Studio, 1 Queen Bed with Sofa bed - Photo 2
Studio, 1 Queen Bed with Sofa bed - Photo 3
Studio, 1 Queen Bed with Sofa bed - Photo 4
Studio, 1 Queen Bed with Sofa bed - Photo 5
Studio, 1 Queen Bed with Sofa bed - Photo 6
Studio, 1 Queen Bed with Sofa bed - Photo 7
1/7

Studio, 1 Queen Bed with Sofa bed

1 Queen Bed and 1 Double Sofa Bed410 sq feet Layout - Living room, dining area, and sitting areaInternet - Free WiFi Entertainment - 32-inch LCD TV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasherSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and sofa bed; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Low-height view port in doorEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Limited housekeepingNon-Smoking

38 m2
Sleeps 3
1 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

Studio, 1 Queen, Sofa bed

Non-refundable
Breakfast Included
20% OFF$369.81

$295.85

Includes taxes & fees

Guest Reviews

8.8
Excellent111 verified reviews
AI Summary

Guests highly rate the spacious rooms and frequently praise the friendly staff.

Categories

Cleanliness6.5
Service9.9
Location9.3
Room Quality7.9
Amenities9.3
Value for Money8.9
Food and Beverage9.3
Overall Experience9.3

Select topics to read reviews

K
Keisha
Verified booking
family
Standard Room
Stayed in Aug 19, 2023

"Exceptional"

10.0

The hotel was convenient to major highways and shopping. I like the spaciousness of the room,my kids had plenty of space. It was nice to have a pool and hot tub to wind down in the evenings.

Helpful?
J
Jesus
Verified booking
Standard Room
Stayed in Aug 15, 2023

"Excellent"

8.0

Wish it was a little more updated

Helpful?
P
partha
Verified booking
Standard Room
Stayed in Aug 6, 2023

"OK hotel, but shows its age"

8.0

Location good, older building. Breakfast barely anything. See a wifi charge even $4.95x4 for 3 nights stay, called the hotel and hoping they'll take it off. Room/suite size was OK, kitchen good, bathroom small - shows repair patches, beds just OK. Met our requirements for having a kitchen in the suite during our trip - due to diet requirements, we balanced eating outside vs. home food for kids.

Helpful?
J
Jena l
Verified booking
family
Standard Room
Stayed in Aug 5, 2023

"Good"

4.0

We stayed at this property preCovid and it was a very nice property! It now is run down! We booked 6 rooms 4 of which stunk like dirty feet and musty. The room types that we booked months in advance, 2 bedroom 2 bath, we were told were not available at checkin. They were overbooked and wanted to give us a basic room with 2 beds 1 bath. After spending 45 minutes complaining they finally werenโ€™t โ€œoverbookedโ€ any longer and we received the rooms that we had originally reserved. There was no manager on-site or available so the desk clerk did his best. I l called Marriott and was told they couldnโ€™t do anything to help it is a local issue. The breakfast is nothing to write home about. It is a pet friendly hotel and the vast majority of people staying had dogs. They even brought them into the breakfast area during breakfast. We will NOT stay here again! If you do book here, have a backup plan!!

Helpful?
M
Michael
Verified booking
family
Standard Room
Stayed in Jul 14, 2023

"Excellent"

8.0

The hotel is a beautiful facility and the front staff was attentive and friendly. Our room was clean and the bed was very comfortable. My main issue was with the breakfast staff. We stayed three days, and on more than one occasion various food items and the coffee had run out, with no one in sight to take care of it. On the last day there was no scrambled eggs, and I was told they didnโ€™t have any left. You would think someone would have made an effort to buy some eggs at a local grocery store that morning to prevent that from happening, but no one made the effort. I was really surprised and disappointed with how poorly the breakfasts were being managed.

Helpful?
P
Pam
Verified booking
Standard Room
Stayed in Jul 6, 2023

"Excellent"

8.0

Amenities- pool, breakfast, room set up.

Helpful?
C
Cathy
Verified booking
Standard Room
Stayed in Jun 30, 2023

"Good"

6.0

Our stay was fine but the property is tired. Our room was clean but everything seemed tired.

Helpful?
D
Dana
Verified booking
partner
Standard Room
Stayed in Jun 30, 2023

"Exceptional"

10.0

Area made it convenient.

Helpful?
G
Greg
Verified booking
Standard Room
Stayed in Jun 29, 2023

"Exceptional"

10.0

Great staff

Helpful?
M
Mary
Verified booking
Standard Room
Stayed in Jun 24, 2023

"Excellent"

8.0

Excellent clean room with fridge and stove

Helpful?