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8.4 / 10 Guest Rating

Novotel Queenstown Lakeside

Cnr Earl St And Marine Parade, Queenstown, nz

Novotel Queenstown Lakeside - main view

About the Property

Spectacular Views
Experience breathtaking alpine, garden, and lake views from our contemporary rooms with private balconies.

Luxurious Amenities
Indulge in ski storage, spa pool, valet parking, and 24-hour room service. Enjoy local cuisine at Elements Restaurant and savor our rooftop honey.

Convenient Location
Located just a minute away from shops, restaurants, and nightlife, Novotel Queenstown Lakeside is the perfect hub for your Queenstown adventures.

Book now to experience the ultimate blend of luxury and convenience at Novotel Queenstown Lakeside!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

If you have selected our restricted rates and terms and conditions, with pre-payment required at the time of booking, please be advised the same credit card used for payment is required to be presented upon your arrival along with the cardholder’s ID. If you are unable to present the card at the hotel, please let us know prior to check in. Failure to present the credit card used for pre-payment upon your arrival will mean the hotel reserves the right to refund the original card charged and request a new card for payment on arrival. Please note, there is a 2% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent3350 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.1
Service9.6
Location9.6
Room Quality7.6
Amenities8.1
Value for Money8.1
Food and Beverage7.6
Overall Experience8.6

Select topics to read reviews

H
HemantnzNZ
Verified booking
couple
Standard Room
Stayed in May 1, 2026

"Not great for the price."

4.0

That it was of close proximity to the town centre and most places were within walking distance.

The room was small for the price, we had also mentioned that it was our honeymoon and in all honesty we were expecting the room to be decorated throughout but all we received was a plate with a few small desserts on it and a card. Although the gesture was nice, it didn’t make it feel like a honeymoon.

Helpful?
M
MaksnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Apr 30, 2026

"Excellent"

8.0
Helpful?
G
GarynzNZ
Verified booking
couple
Standard Room
Stayed in Apr 30, 2026

"Excellent"

8.0
Helpful?
S
SaibalinIN
Verified booking
couple
Standard Room
Stayed in Apr 30, 2026

"Comfortable stay"

7.0

Location was very good

The room given was overlooking other rooms therefore always had to keep curtains pulled

Helpful?
R
RachaelnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Apr 30, 2026

"Good"

6.0
Helpful?
A
Ann MareeauAU
Verified booking
couple
Standard Room
Stayed in Apr 29, 2026

"Good"

5.0
Helpful?
X
xiuwencnCN
Verified booking
family_with_children
Standard Room
Stayed in Apr 29, 2026

"Excellent"

8.0

位置极佳,就在主街旁边,闹中取静,离皇后镇花园非常近。

设施稍微有点陈旧了,但胜在地理位置好。

Helpful?
T
TegannzNZ
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Poor service around issues in rooms."

3.0

Convenient location!

Between being in and out for the afternoon we arrived back for the night to find issues with the toilet, we let them know and they sent an Concierge up to look ( wouldn’t of been able to fix anyway) in the meantime it stopped doing what it was doing. We then waited and waited for an outcome as they were going back to the duty manager. Still to this day the morning (Tuesday) after checkout (checked out Monday) I am still waiting to hear from anyone. Service is poor

Helpful?
T
TimauAU
Verified booking
solo_traveller
Standard Room
Stayed in Apr 27, 2026

"Disappointed, room just ok, for the money could have done better"

7.0

Location

Dated

Helpful?
C
ClareauAU
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Very Good"

7.0

Location was perfect. Room was comfortable

For the price I think they could update the room a bit. Starting with a new shower curtain!

Helpful?
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