Crowne Plaza Surfers Paradise by IHG

The view was beautiful

The bathroom was a little tired....latch on shower broken...tiles missing around bath....the bed was a little lumpy and sloping.

Staff all around were very friendly and helped out and was onna very good floor

Spa didnt work

Lovely room, nice outlook and comfortable bed.

At the end of the day we wanted to watch a movie. Crome Cast wasn't working. Over the following hour we were told different things by different staff. Some said it was no longer supported. Others said it could be fixed. In the end it was, but this was very dissapointing.

Very comfortable bed & pillows Very clean rooms & supply water & tea & coffee Breakfast very good Staff exceptional Horizon revolving restaurant excellent

Nothing I didn’t really like

Beautiful property… well placed… close to everything

Horizon… delicious

We were really excited about spending a relaxing weekend night at your hotel.. Unfortunately, our experience was significantly affected by noise from the adjoining room. The connecting door between the rooms did not provide adequate soundproofing, and we were woken at approximately 6:30am by loud music and conversation from neighbouring guests. Ironically, we were in the hotel's designated quiet zone, which made the experience particularly disappointing. At a minimum, we would expect a hotel room—especially one located within a quiet zone—to provide sufficient sound insulation to ensure a restful stay. Instead of the relaxing and enjoyable morning we had anticipated, we were woken much earlier than planned. I want to emphasise that our concerns relate to the room itself rather than the staff, who were consistently helpful and professional