Crowne Plaza Sydney Airport by IHG

The accessible room was good. The cupboard was difficult to get to because the hinge did swing all the way. It was difficult to get the wheelchair between the bed and cupboard.

Olivia on the front desk was excellent. Short walk for airport and train station

Suprised by $45 parking fee. Wouldve been great if i was noticed earlier.

Close to our son’s house. Quiet.

we liked our stay

The disappointment with our stay was with housekeeping. It was unbelievable that the state of our room was considered clean and tidy. The beds were not made properly; it looked like a 5-year-old did it. There were dirty, used coffee cups and towels left in the room. We immediately went and saw the duty manager in reception after sending the day out. He was so embarrassed and apologetic and gave us a new room. I told him he would see housekeeping immediately, and this shouldn't happen again. The next day, we left for another city excursion for the day and came back to the same thing. Again, approached the duty manager, sent housekeeping up, spoke to the housekeeper, and they said they were understaffed, and it wasn’t housekeeping that made up the room, but a cleaning maid who doesn't service rooms. Very disappointed. There's a service guarantee note left on the beds; your room should be the same each day, as if you first checked in. This wasn't the case.

Lovely bathroom, very comfy bed

Lovely room. Breakfast was fantastic.

Room was clean and also welcome by smiling staff at the front desk

Not good at all. Checked in went well but when entering room I found the bedside coffee table had stains all over it. After a long haul flight all I wanted to do was watch TV in bed. Wasn’t possible. TV didn’t work and when I called to report it I was told maintenance had left for the night. Then decided to order some room service and the wrong item was delivered.