Hyatt Place Mystic

It was lovely. Rooms were clean, updated and comfortable. Staff was fabulous. Very accommodating. Great location

Nothing I didn’t like

We needed a place for a quick overnight and this was perfect. We actually wished we had more time to spend in the room. The best value. We will be back!

The pool area were nice and front desk staff were pleasant

Our room was dirty

Love this place! Its clean. its large..its close to downtown and the staff is super nice.. and you get breakfast! Second time here.. love it abd also love the price

breakfast OK,room OK was clean

more space in shower area, it was a little tight

Clean, friendly

I didn’t like the check-in at 4

Clean and new. The kitchen help was excellent. Very helpful.

There was not enough room to sit around the pool except on the ends. Need to expand the side areas so chairs can fit and people can walk by. After we left we called as my wife left her bathing suit in the room so we asked them to ship it to us and want to charge $40 to mail a women’s bathing suit. The cost is ridiculous. I looked up average cost to ship a suit and it is $5.

I came to Hyatt Mystic for a girl's weekend with my sister. It was perfect. The room is huge and very clean, and they have everything you need, The place was redecorated recently and they did a great job. Very chic and classy decor in the rooms as well as the lobby and all common places. Staff was great, location is so close to Mystic Village and downtown mystic. Breakfast was awesome. I want to do a special shoutout to the front desk staff (a woman -but I didn't get her name) She asked if I was a Hyatt member and I thought I was but I didn't have the number and she looked it up for me. She was really great and checked us in so promptly and with a smile:). Also, a shout out to the housekeeping staff. I was walking down the hallway and asked a house keeper if she could drop of two extra coffee packets to our room when she got a chance (we didn't need until the next morning). 5 minutes later there was a knock on our door and it was a housekeeper with the two coffee packets. They were also so very sweet and greeted us when we saw them in the hallway. Most important, they did a great job....our room was so clean. Overall, our experience could not have been better at the Hyatt Mystic.