Hyatt Place Atlanta / Alpharetta / Windward Parkway

Hotel did not let us checkin because we reserved the room under our brother name who couldn't come because of health issue so we lost 5 nights stay.

Price, location , breakfast and staff was good. Rooms are older and need maintenance. Overall it was good for the price.

For easy from check in to check out

Housekeeping needs to be pulled up , no cleaning done just changes towels and good

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My brother had a medical emergency but hotel would not give a refund. Hotel would not let me checkin on behalf of my brother so we could use the room. We paid for 5 nights but could not stay. Hotel manager is not friendly and not flexible.

It was nice and clean

Area w

I don’t know why this place gets such bad reviews. I was really worried before my one night stay here. I was greeted by friendly, helpful staff when I arrived around 11pm. They were fully booked and there was only one room left, but they still met my request to have a bathtub in my room. The room was clean, quiet, and smoke/insect free. Beds were comfortable, bathroom was clean enough for me to feel comfortable in the tub and I’m a bit of a germaphobe. TV worked. Fridge did seem not very cold, but kept my snacks fresh. There is no microwave. Breakfast was what you’d expect from any of these kind of places. Dry eggs, greasy sausage, bread, plenty of decent coffee, a little fruit and bad danish. Appreciated being able to eat before I checked out. Though I did go early (7am) since people warned of the food/coffee running out. The hotel was booked and there was plenty to eat and places to sit. When I asked, I was directed to the gym to fill my water bottle with cold, filtered water. They do not provide complimentary bottled water as do many hotels of this quality, but they do sell it in the lobby.

The most unique thing was the acknowledgement and friendly greeting as I immediately entered. This gentleman at the desk was just that. Helpful and courteous along with a answering my every question and accommodating me with all the wares essential to be comfortable for my two night stay. Without a question the demographics are precisely right for everywhere you want to be. I don't like big cities, but it was simple to navigate anywhere from my room. Whether you wanna walk or drive. I recommend staying with these guys. God willing, when I return to town, my reservations are gonna be with these guys indefinitely. No need for me to search any further for quality service.