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8.4 / 10 Guest Rating

Best Western Hotel Universel Drummondville

915 rue Hains, Drummondville, ca

Best Western Hotel Universel Drummondville - main view

About the Property

Convenient Location:
Located directly off Highway 20, our hotel in Drummondville offers the perfect blend of comfort and convenience with easy access to Quebec and Montreal.

Dining and Relaxation:
Enjoy a full-service Italian dining experience at Pacini, serving breakfast, lunch, and dinner. Unwind with a drink at the bar or on the terrace during the summer evenings.

Indoor Pool and Nearby Attractions:
Our four-season indoor pool with atrium is a guest favorite. Explore nearby attractions such as shopping centers, cinemas, restaurants, and the Centrexpo Cogeco Drummondville within 1km. Outdoor enthusiasts will appreciate the proximity to golf courses, tree adventures, and rose gardens.

Experience comfort, convenience, and relaxation at our hotel. Book your stay now for a memorable experience.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
1/4

King Room

This king room has a tea/coffee maker, flat-screen TV and a spa bath for 1 person.

31 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 King Bed, Nonsmoking

Non-refundable
Room Only
20% OFF$145.23

$116.18

Includes taxes & fees
King Suite - Photo 1
King Suite - Photo 2
King Suite - Photo 3
King Suite - Photo 4
1/4

King Suite

This suite features a tea/coffee maker, microwave and flat-screen TV.

61 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Suite

Non-refundable
Room Only
20% OFF$237.66

$190.13

Includes taxes & fees
Queen Suite with Two Queen Beds- Non-Smoking - Photo 1
Queen Suite with Two Queen Beds- Non-Smoking - Photo 2
Queen Suite with Two Queen Beds- Non-Smoking - Photo 3
Queen Suite with Two Queen Beds- Non-Smoking - Photo 4
1/4

Queen Suite with Two Queen Beds- Non-Smoking

This suite features a flat-screen TV, iPod dock and sofa. A refrigerator and coffee maker are also included.

61 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Suite-2 Queen Beds

Non-refundable
Room Only
20% OFF$210.35

$168.28

Includes taxes & fees
Queen Room with Two Queen Beds - Non Smoking - Pet Friendly - Photo 1
Queen Room with Two Queen Beds - Non Smoking - Pet Friendly - Photo 2
Queen Room with Two Queen Beds - Non Smoking - Pet Friendly - Photo 3
Queen Room with Two Queen Beds - Non Smoking - Pet Friendly - Photo 4
1/4

Queen Room with Two Queen Beds - Non Smoking - Pet Friendly

This quadruple room has a flat-screen TV, tea/coffee maker and air conditioning.

31 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Queen Room with Two Queen Beds - Non Smoking - Pet Friendly

Non-refundable
Room Only
20% OFF$184.65

$147.72

Includes taxes & fees
Queen Room with Two Queen Beds and Pool Access - Non-Smoking - Photo 1
Queen Room with Two Queen Beds and Pool Access - Non-Smoking - Photo 2
Queen Room with Two Queen Beds and Pool Access - Non-Smoking - Photo 3
Queen Room with Two Queen Beds and Pool Access - Non-Smoking - Photo 4
1/4

Queen Room with Two Queen Beds and Pool Access - Non-Smoking

This quadruple room features air conditioning, flat-screen TV, small refrigerator and tea/coffee maker.

31 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

ROOM, 2 QUEEN BEDS, POOL ACCESS

Non-refundable
Room Only
20% OFF$173.52

$138.82

Includes taxes & fees
Queen Suite - Non-Smoking - Photo 1
Queen Suite - Non-Smoking - Photo 2
Queen Suite - Non-Smoking - Photo 3
Queen Suite - Non-Smoking - Photo 4
1/4

Queen Suite - Non-Smoking

This suite has a flat-screen TV, tea/coffee maker and iPod dock.

61 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Suite-1 Queen Bed

Non-refundable
Room Only
20% OFF$201.91

$161.53

Includes taxes & fees
Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
1/4

Queen Room with Two Queen Beds - Non-Smoking

The quadruple room offers air conditioning and a tea and coffee maker. The unit has 2 beds.

31 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Queen Room with Two Queen Beds - Non-Smoking

Non-refundable
Room Only
20% OFF$158.14

$126.51

Includes taxes & fees
King Room with Bath Tub - Disability Access/Non-Smoking - Photo 1
King Room with Bath Tub - Disability Access/Non-Smoking - Photo 2
King Room with Bath Tub - Disability Access/Non-Smoking - Photo 3
King Room with Bath Tub - Disability Access/Non-Smoking - Photo 4
1/4

King Room with Bath Tub - Disability Access/Non-Smoking

The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.

31 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Accessibility - 1 King, Bathtub, Nonsmoking

Non-refundable
Room Only
20% OFF$165.83

$132.66

Includes taxes & fees
Suite, 1 Queen Bed, Non Smoking, Refrigerator - Photo 1
Suite, 1 Queen Bed, Non Smoking, Refrigerator - Photo 2
Suite, 1 Queen Bed, Non Smoking, Refrigerator - Photo 3
Suite, 1 Queen Bed, Non Smoking, Refrigerator - Photo 4
1/4

Suite, 1 Queen Bed, Non Smoking, Refrigerator

1 Queen Bed550 sq feet, located on the top floor Layout - Dining area and sitting areaInternet - Free WiFi Entertainment - 42-inch TV with premium channels, first-run movies, MP3 dockFood & Drink - Mini-fridge, coffee/tea maker, and dining tableSleep - Memory foam bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Smooth flooring in roomNon-Smoking

51 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerRefrigerator

Suite - 1 Queen Bed, Nonsmoking

Non-refundable
Room Only
20% OFF$193.9

$155.12

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 1
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 2
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 3
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 4
1/4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds330 sq feet, located on the top floor Internet - Free WiFi Entertainment - 42-inch TV with premium channels, first-run movies, MP3 dockFood & Drink - Mini-fridge and coffee/tea maker Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Smooth flooring in roomNon-Smoking

31 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerRefrigerator

2 queen beds, nonsmoking

Non-refundable
Room Only
20% OFF$145.23

$116.18

Includes taxes & fees
Suite, 2 Queen Beds, Non Smoking, Refrigerator - Photo 1
Suite, 2 Queen Beds, Non Smoking, Refrigerator - Photo 2
1/2

Suite, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds550 sq feet, located on the top floor Layout - Dining area and sitting areaInternet - Free WiFi Entertainment - 42-inch TV with premium channels, first-run movies, MP3 dockFood & Drink - Mini-fridge, coffee/tea maker, and dining tableSleep - Memory foam bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Smooth flooring in roomNon-Smoking

51 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerRefrigerator

Suite - 2 Queen Beds, Nonsmoking

Non-refundable
Room Only
20% OFF$202

$161.6

Includes taxes & fees
Suite, 1 King Bed, Non Smoking, Refrigerator - Photo 1
Suite, 1 King Bed, Non Smoking, Refrigerator - Photo 2
Suite, 1 King Bed, Non Smoking, Refrigerator - Photo 3
Suite, 1 King Bed, Non Smoking, Refrigerator - Photo 4
Suite, 1 King Bed, Non Smoking, Refrigerator - Photo 5
1/5

Suite, 1 King Bed, Non Smoking, Refrigerator

1 King Bed660 sq feet, located on the ground floor Layout - Dining area and sitting areaInternet - Free WiFi Entertainment - 42-inch TV with premium channels, first-run movies, MP3 dockFood & Drink - Mini-fridge, coffee/tea maker, and dining tableSleep - Memory foam bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Smooth flooring in roomNon-Smoking

61 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerRefrigerator

Suite - 1 King Bed, Nonsmoking

Non-refundable
Room Only
20% OFF$218.23

$174.58

Includes taxes & fees

Guest Reviews

8.4
Excellent1266 verified reviews
AI Summary

Guests highly rate the exceptional staff service and frequently praise the clean and comfortable rooms.

Categories

Cleanliness8.1
Service9.0
Location8.6
Room Quality8.0
Amenities8.1
Value for Money8.0
Food and Beverage9.1
Overall Experience8.4

Select topics to read reviews

A
ALAINcaCA
Verified booking
solo_traveller
Standard Room
Stayed in Apr 20, 2026

"Exceptional"

10.0

animaux dans chambre

tres cher

Helpful?
F
francoiscaCA
Verified booking
solo_traveller
Standard Room
Stayed in Apr 20, 2026

"Good"

4.0

refus de me faire une facturation selon les normes avec TPS et TVQ me renvoyant à booking pour régler cela ce qu'ils ne font pas.

Helpful?
9
96e2ad41c03b70fee40dd55c0f72e220caCA
Verified booking
couple
Standard Room
Stayed in Apr 18, 2026

"Formidable"

9.0

Piscine ,restaurant

rien

Helpful?
4
44428539a12e71be087d3b958b553144nlNL
Verified booking
couple
Standard Room
Stayed in Apr 15, 2026

"Comfortable."

9.0

Staff friendly, room clean and comfortable. Situated on the outskirts of Drummondville and very easy to reach by car. Breakfast/dinner can be enjoyed at the restaurant attached to the hotel, but there are enough other options in the immediate area.

Can't really think of something.

Helpful?
7
7eb90fc25a0271ab8d9f7165d0cfd3b5gbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 15, 2026

"Exceptional"

9.0
Helpful?
B
BourdoncaCA
Verified booking
family_with_children
Standard Room
Stayed in Apr 11, 2026

"Exceptional"

10.0

L’accès facile et intérieure au restaurant Pacini. La piscine, l’accès de ma chambre au stationnement

Helpful?
A
AndréecaCA
Verified booking
couple
Standard Room
Stayed in Apr 10, 2026

"Pratique sans plus."

6.0

Localisation

1-Autres touristes ( en congrès?), bruyants dans le corridor de l’hôtel des 6 heures du matin donc éveil très matinal.2- attente de plus de 15 minutes juste pour avoir une place chez Pacini, j’ai préféré aller déjeuner ailleurs car je n’avais pas le temps pour un long déjeuner. Trop populaire? Manque de personnel?

Helpful?
K
KarinecaCA
Verified booking
couple
Standard Room
Stayed in Apr 7, 2026

"Very Good"

7.0
Helpful?
N
NancycaCA
Verified booking
family_with_children
Standard Room
Stayed in Apr 7, 2026

"Correct pour le besoin et la location, la literie était impeccable, mais la propreté du plancher laissait vraiment à dés"

8.0

L’emplacement, la facilité entre le stationnement et la chambre, la distance entre la chambre et la piscine.

Le plancher de la chambre était collant, vraiment sale (pas juste gris). Le système de chauffage est desuet et bruyant en plus du frigo qui a gazouillé une bonne partie de la nuit très fort.

Helpful?
R
RachelecaCA
Verified booking
family_with_children
Standard Room
Stayed in Apr 7, 2026

"Bien on a couper la route en deux"

7.0

Près de l’autotroute

La Piscine n’était pas très propre. L’eau n’était pas claire. Je ne voyais pas mes pieds dans l’eau

Helpful?
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