Holiday Inn Express & Suites DALLAS PARK CENTRAL NORTHEAST by IHG

Staff was attentive & friendly; gym & laundry facilities were convenient; daily breakfast was nice; facility & rooms were clean.

Pool was basically a lap pool; printer was broken; the rooms kept every article of clothing damp (towels never dried even when hung near the AC unit & all of my clothes, even the never worn ones, were damp when I got home); the TV was impossible to find any channel (on a 3 night stay, we legitimately found different channels, and not the same, every day. We had a hard time finding any news channel, any day); neighborhood was shady.

Location was closed to a lot off restaurant and shops and easy access to the highways. Decent room for the price. Not bad, but nothing to brag on either.

The location had a lot of homeless close by. The parking lot seem sketchy, did not feel safe leaving items in the car. Wr made sure to bring everything in. Breakfast as so so.

Friendly staff . Takes care of what u need . My father is in the hospital there getting chemo treatments and they always say nice things nad help with what ever they can . Breakfast is good. Only bad part the pancake maker never works when we come to stay. BED is very confertable and king rooms are very nice too.

Pancake maker didnt work both times we have stayed . Lol

The front desk staff is amazing. The rooms are so clean. The soap and everything is Dove which is a plus for me. And the property overall is well kept...

That my stay wasn't longer...

Room wasn’t terrible, definitely lacked proper maintenance but it wasn’t filthy.

The staff was absolutely terrible. Upon checking I was met with immediate hostility. No greeting just “ID and card” and held out her hand. I prepaid for everything… while checking in my sister unloaded our luggage onto a luggage cart. The lady checking me in asked me 3x to make sure we bring it back down. That her shift was almost over and she needs it back down here. I reassured her multiple times that we would bring it back immediately. Then came the charge for the incidental fee. $50 and I chose to put it on my credit card. She took it from my hand and insisted on doing it for me on the key pad that was right in front of me…. Um ok? Well I get home check my card. They charged me twice once upon check and again on check out. I called and was told it was a release of the hold on my card, but yet an additional $50 was taken from my credit card balance.

Literally everything! I cannot complain

There was nothing not to like

Hôtel trés propre et petit déjeuner riche. Chambre spacieuse et calme, tout était parfait

Comme beaucoup d'hôtel américain, une caution de 50 dollars vous est demandé a votre arrivée, Nous l'avons récupérée en moins de 48H00. attention, le ménage de la chambre n'est pas fait tous les jours automatiquement, il faut le demander à votre arrivée