Renaissance Chicago Downtown Hotel

The toilet in room 1901 was so small felt as if we had to squat to use the toilet. Like it’s was for a midget

Great location

We were here to celebrate my daughter's Navy Bootcamp graduation so we decided to splurge. I can say that it was totally worth it due to the AMAZING view we had from our room! It truly never gets old and you can just sit there and take it all in! The temperature in our room was perfect, the beds and pillows are super comfortable, our room was extremely clean and EVERY single employee was very nice, friendly and professional! Only downside is the bathroom doesn’t have a fan so the bathrooms are a little smelly, just because there is zero ventilation. Other than that, we would stay here over and over again!

This place was hopping, yet we still had a very pleasant stay. The room was clean and comfortable. I expected to hear traffic and hotel guests all night long, but was pleasantly surprised with how quiet everything was. The only not-so-nice surprise was the $30 "destination hotel" fee that this property charges on top of the regular rates.

I loved everything about the property! The staff amazing, the rooms were clean, it’s so close to a lot of restaurants and attractions. My only complaint would be the valet staff they're not so friendly and very unorganized.

Had to wait over an hour for my room to be ready which is ridiculous

Location was great, right next to the Chicago river walk. Rooms were nice with comfortable beds. We had a great view of the Chicago theater.

We travel often and are picky about hotels. Amenities have to be valuable, price has to be competitive and it has to be centrally located. This was all of the above. Location can’t be beat, Starbucks connected to the property, beds were comfortable and the bathroom had nice amenities. Generally we felt the room was clean and well kept. We also loved that you could get great tasting cold water from the workout room!! Things that can be improved-more hooks for towels, bags in bathroom. This was a struggle. Sink area was small for two people. Bathroom door wouldn’t stay open which meant we used the garbage to keep it open often. Finally, the “resort/amenity fee” offers some benefit, but not enough to merit the price of it each day. Usually avoid hotels with these fees, but wanted the location so settled. Probably won’t pick it again if the price is my competitive.

We chose The Drake because we love historic hotels. The Drake did not disappoint, although the historic hotels can be uptodate without compromising their authenticity. I think The Chase in St Louis is a good exanple. The Drake cd stand a little bit of an update. The furniture was a bit wobbly, there were awkward repairs in the bathroom, the sofa bed was painful, plus there was no refrigerator in the room and the toiletries were crap. But the room was HUGE and full of the kind of dated glamor that makes staying at a place like this an event of its own.